Selma Alaniz
Kyle,TX
Summary
Energetic and detail-focused individual with passion for delivering high-quality service and ensuring customer satisfaction. Possesses solid understanding of product selection and inventory management, coupled with strong organizational and time management skills. Committed to creating positive shopping experiences and contributing to team success.
Overview
2
2
years of professional experience
Work History
In-Store Shopper
HEB Grocery Store
01.2025 - Current
- Assisted customers in selecting products and offered personalized recommendations.
- Maintained organized inventory to ensure product availability for shoppers.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to enhance store presentation and layout.
- Adhered to safety protocols while handling equipment and merchandise.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Monitored stock levels and reported discrepancies to management for timely resolution.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
Seasonal Sales Associate
Kohl's
11.2024 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and inventory accuracy through diligent stock management.
- Executed daily cash handling procedures, ensuring accuracy during transactions.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
Sales Associate
Target
01.2024 - 02.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays to optimize product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to meet daily sales goals and maintain high customer satisfaction levels.
Education
High School Diploma -
ISchool Virtual Academy of Texas
Houston, TexasSkills
- Strong work ethic
- Online order fulfillment
- Mobile payment processing
- Promotional planning
- Cash handling proficiency
- Product demonstration
- Merchandise presentation
- Brand representation
- Sales floor navigation
Languages
English
Native or Bilingual
Timeline
In-Store Shopper
HEB Grocery Store
01.2025 - Current
Seasonal Sales Associate
Kohl's
11.2024 - 01.2025
Sales Associate
Target
01.2024 - 02.2024
High School Diploma -
ISchool Virtual Academy of Texas