Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Alisson Alejo

Alisson Alejo

Edinburg Tx

Summary

Dynamic professional with a strong background in customer service and team building, honed at H-E-B plus. Proven ability to enhance customer satisfaction through effective problem resolution and cross-functional collaboration. Skilled in inventory management and committed to maintaining high standards of food safety, ensuring exceptional service and operational excellence.

Overview

2
2
years of professional experience

Work History

In-Store Shopper

H-E-B plus
Rio Grande
05.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Managed inventory and supplies to ensure materials were available when needed.

Kitchen Manager

Wendys Restaurant
Rio Grande City
10.2023 - 05.2024
  • Managed kitchen operations to ensure timely meal preparation and service.
  • Supervised staff to maintain high standards of food safety and cleanliness.
  • Coordinated inventory management to ensure adequate supply of ingredients.
  • Trained new employees on kitchen procedures and equipment use.
  • Conducted quality checks on food presentation and taste before serving.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Performed weekly inventories of food items stored in refrigerators or freezers.

Education

Bachelor of Science - Criminal Justice

The University of Texas Rio Grande Valley
Edinburg, TX
05-2027

Associate of Arts - Interdisciplinary Studies

South Texas College
McAllen, TX
05-2025

Skills

  • Customer service
  • Team building
  • Inventory management
  • Problem resolution
  • Food safety compliance
  • Effective communication
  • Cross-functional collaboration
  • Strong work ethic
  • Upbeat and outgoing attitude
  • Customer relations
  • Flexible schedule
  • Customer retention

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Im a full time student at the university of texas Rio Grande Valley .
  • I currently work part-time with the H-E-B company .

Timeline

In-Store Shopper

H-E-B plus
05.2024 - Current

Kitchen Manager

Wendys Restaurant
10.2023 - 05.2024

Bachelor of Science - Criminal Justice

The University of Texas Rio Grande Valley

Associate of Arts - Interdisciplinary Studies

South Texas College

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