Selma Hamaza
Chula Vista,CA
Summary
Results-driven Retail Sales Associate with 2 years of experience providing exceptional customer service and driving sales in fast-paced retail environments. Skilled in product knowledge, inventory management, and creating a positive shopping experience for customers. Proven track record of meeting sales goals, building customer relationships, and maintaining store appearance. French native speaker, able to assist a diverse customer base and enhance the shopping experience. Eager to apply expertise and contribute to team success in a dynamic retail setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Kettner and G Tabacaria
San Diego, CA
03.2025 - Current
- Provided exceptional customer service in a dual retail and cafe environment, assisting customers with products and beverages.
- Maintained product knowledge to educate customers on merchandise, ensuring compliance with age verification and safety regulations.
- Handled point-of-sale transactions accurately and efficiently, including cash, credit, and digital payments.
- Restocked shelves, managed inventory, and ensured the shop and cafe areas remained clean, organized, and welcoming.
- Resolved customer concerns with professionalism and product knowledge to encourage
- Contributed to daily operations, opening and closing duties, and collaborated with team members to create a relaxed and friendly atmosphere.
Brand Ambassador
Career Group Events
San Diego, CA
04.2025 - 04.2025
- Represented Tableau Software at corporate events and conferences, serving as a brand ambassador and first point of contact for attendees.
- Assisted with event setup, registration, and crowd flow to ensure a seamless guest experience.
- Collaborated with internal teams and event coordinators to maintain brand standards and uphold a professional, welcoming environment.
- Engaged with guests to promote product awareness, answer general questions, and provide information on Tableau's offerings and mission.
- Collected feedback and provided post-event insights to improve future activations and guest engagement strategies.
Sales Associate Intern
Chycas Boutique
Chula Vista, California
02.2018 - 04.2019
- Provided personalized assistance to customers.
- Assisted in achieving sales goals by recommending products and creating upselling opportunities.
- Maintained a visually appealing store environment through merchandising and product organization.
- Processed transactions efficiently while handling returns and exchanges with professionalism.
Education
Completed coursework - Business Management
San Diego City College
06.2023
Hospitality and Tourism Management - undefined
Southwestern Community College
Chula Vista, CA05.2019
Skills
- Customer service and communication skills
- Cash handling and POS system
- Adaptability, fast-learning
- Attention to detail and accuracy
- Team player
- Professional and positive attitude
- MS Office proficiency
Certification
California Food Handler certification
LANGUAGES
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Timeline
Brand Ambassador
Career Group Events
04.2025 - 04.2025
Sales Associate
Kettner and G Tabacaria
03.2025 - Current
Sales Associate Intern
Chycas Boutique
02.2018 - 04.2019
Completed coursework - Business Management
San Diego City College
Hospitality and Tourism Management - undefined
Southwestern Community College