Selma Kekic
Miami,FL
Summary
Determined DC Supervisor offering proven leadership in developing the most effective transportation solutions to deliver goods on time. Successful in motivating and overseeing a team of 30. Talented in maintaining communications with other departmental supervisors to promote efficient business operations.
Overview
15
15
years of professional experience
Work History
DC Supervisor
Home Depot
Miami, FL
04.2014 - Current
- Supervised activities of workers engaged in receiving, storing, testing, and shipping products to maintain operational efficiency.
- Supervised and coordinated daily activities of warehouse personnel to ensure efficient operation.
- Oversaw loading, unloading of products from vehicles at designated warehouses, locations.
- Managed relationships with carriers and couriers responsible for transporting goods between warehouses.
- Operated machines and equipment to complete work assignments or to assist workers.
- Trained staff on proper use of equipment, safety protocols, and operational procedures.
- Reviewed order fulfillment documents such as packing slips prior to shipment release.
- Created reports on productivity metrics, labor hours used, and other relevant data points.
- Resolved customer complaints regarding product quality or service issues in a professional manner.
- Prepared documents related to customs clearance such as bills of lading and invoices.
- Planned and arranged logistics required shipments.
- Maintained high standards of internal and external customer service.
Quality Manager
Eagle Indusrties
Miami, FL
10.2008 - 03.2014
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Created and managed budgets for travel, training and teambuilding activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Trained and developed employees in effort to contribute to overall professional growth.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
High School Diploma -
Miami Coral Park Senior High School
Miami, FL06-2007
Skills
- Product Development
- Planning and Coordination
- Performance Updates
- Project Oversight
- Equipment Knowledge
- Field Operations
- Transportation Management Systems
- Logistics Analysis
- Distribution Management
- Warehouse Safety
- Import and Export Operations
- Order Fulfillment
- Shipping and Receiving Operations
- 3PL and LTL Knowledge
Languages
English
Full Professional
Croatian
Native/ Bilingual
References
References available upon request.
Timeline
DC Supervisor
Home Depot
04.2014 - Current
Quality Manager
Eagle Indusrties
10.2008 - 03.2014
High School Diploma -
Miami Coral Park Senior High School
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