Selma Ndi
Hagerstown,MD
Summary
Results-driven operations leader with over 8 years in operations management and program execution. Proven expertise in leading multidisciplinary teams, optimizing processes, and coordinating cross-functional stakeholders. As Founder and former CEO of Data Girl Technologies, managed programs for 3,000+ participants across Cameroon and Nigeria, delivering 80+ digital solutions. MBA-trained with a focus on customer execution, data-informed decision making, and team development.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Fulfillment Center Associate
AMAZON
04.2026 - Current
- Execute fulfillment center processes in a fast-paced, high-volume environment while maintaining accuracy, productivity, quality, and adherence to standard operating procedures.
- Apply Amazon systems, standard work, and established operating procedures to complete assigned fulfillment activities accurately and efficiently.
- Collaborated with associates and operational leadership to support daily customer-order fulfillment, ensuring department priorities and service expectations were met.
- Adapted to changing workload demands and priorities while maintaining consistent performance across various processes and operating conditions.
- Follow and reinforce workplace safety, quality, and operational standards while contributing to a dependable customer fulfillment experience.
- Gained in-depth knowledge of Amazon fulfillment-center workflows and operational rhythms, enhancing understanding of high-volume operational demands.
TechWomen Fellow
TECHWOMEN
02.2022 - 04.2026
- Facilitated technology-focused professional development, mentorship, and community initiatives to promote knowledge sharing.
- Collaborated with technology professionals and leaders across cultures, enhancing communication, knowledge sharing, and stakeholder management.
- Developed strategic partnerships with local organizations to expand outreach and program engagement.
- Led cross-cultural mentorship programs to enhance professional development for women in technology.
Operations Manager
WIBA
02.2022 - 11.2025
- Managed organizational operations and coordinated program and initiative implementation, enhancing planning, execution, reporting, stakeholder engagement, and process improvement.
- Coordinated operational activities and stakeholders to ensure alignment of initiatives with organizational priorities and delivery requirements.
- Streamlined operational workflows, enhancing productivity and reducing process inefficiencies.
Operations Lead
DATA GIRL TECHNOLOGIES
01.2019 - 11.2025
- Owned end-to-end operations for technology-enabled education programs reaching 3,000+ girls across Cameroon and Nigeria, including planning, staffing, execution, reporting, evaluation, and continuous improvement.
- Led and coordinated a multidisciplinary workforce of full-time and part-time staff, instructors, volunteers, and external stakeholders across multiple concurrent initiatives.
- Owned operational planning, resource allocation, communications, reporting, partner coordination, and program improvement while adapting execution to local conditions.
- Designed and delivered four software development cohorts in 2021, graduating 91 learners, followed by four technology bootcamps across two regions in 2022 serving 130+ additional graduates.
- Used participant feedback, program outcomes, and operational observations to identify problems, improve delivery processes, refine curriculum, and strengthen participant experience.
- Developed and implemented 80+ digital applications and technology solutions enhancing learning management, education, transportation, and financial technology.
- Secured $10,000 in Tony Elumelu Foundation seed funding and translated resources into expanded program delivery and organizational capacity.
- Built and managed relationships with education, technology, community, and funding partners to secure resources, coordinate execution, and expand program reach.
- Founded and led STEM Reach and Women in STEM Conference, engaging 300+ girls and young women through coordinated speakers, mentors, and programming.
- Designed technology-enabled operating models for communities with limited internet and electricity access, creating offline Raspberry Pi learning resources and solar-powered STEM laboratories.
- Trained and mentored technology learners through project delivery, technical problem-solving, and career preparation.
Technology Mentor
CAREERFOUNDRY
02.2020 - 09.2025
- Mentored aspiring technology professionals through structured learning and software development projects, enhancing their technical problem-solving skills and career readiness.
- Reviewed project work, providing actionable feedback that enhanced implementation quality and strengthened problem-solving approaches.
Education
Master of Business Administration - International MBA
ICT UNIVERSITY
Yaounde, CameroonFull Stack Web Development
MICROVERSE
San DiegoBachelor of Science - Accounting
University of Buea
Buea, Cameroon11-2011
Skills
Operations Management
- Inventory Management
- Warehouse Operations
- Performance Management
- Process Improvement
- Continuous Improvement
- Quality
- Safety
- Operational Excellence
- Performance Metrics
- Data Analysis
- Root cause analysis
- Project Management
- Change Management
- Resource Allocation
- Workforce Coordination
- Cross-functional teamwork
- Employee Development
- Coaching and mentoring
- People Management
- Customer Experience
- Communication
- Microsoft Office
- Google Workspace
- Warehouse safety
Certification
Lean Six Sigma
Data Science Certificate - IBM
Full stack Web Development Certificate - Microverse
Leadership And Recognition
- TechWomen Fellow, TechWomen, 2022, 01/01/22
- President's Youth of Excellence Award, Cameroon, 2018, 01/01/18, Cameroon
- World Bank Youth Summit Finalist, World Bank, 2024, 01/01/24
- Young African Leaders Programme, European University Institute
- Forbes Recognition, Forbes, 2021, 01/01/21
- Tony Elumelu Foundation Entrepreneur — $10,000 Seed Funding, Tony Elumelu Foundation
- African Economic Development Week Award
- Innovation Leadership, TechWomen Cameroon, TechWomen Cameroon, Cameroon
- JCI Leadership, JCI
Additional Qualifications
- 8+ years of leadership experience spanning operations, technology, education, entrepreneurship, and program delivery.
- Founder-level experience building and scaling an organization across multiple countries, teams, and stakeholder groups.
- Direct Amazon fulfillment-center experience combined with prior operations-management and people-leadership experience.
- MBA and technology background supporting analytical problem solving, process improvement, digital transformation, and operational execution.
- Cross-cultural leadership experience across Cameroon, Nigeria, and the United States.
Timeline
Fulfillment Center Associate
AMAZON
04.2026 - Current
TechWomen Fellow
TECHWOMEN
02.2022 - 04.2026
Operations Manager
WIBA
02.2022 - 11.2025
Technology Mentor
CAREERFOUNDRY
02.2020 - 09.2025
Operations Lead
DATA GIRL TECHNOLOGIES
01.2019 - 11.2025
Master of Business Administration - International MBA
ICT UNIVERSITY
Full Stack Web Development
MICROVERSE
Bachelor of Science - Accounting
University of Buea