Selva Chinnadurai

Louisville,KY

Summary

Client-focused healthcare technology leader with 19+ years of experience strengthening partnerships with Healthcare Payer organizations and driving high-value Medicaid modernization initiatives. Known for cultivating trusted client relationships, serving as a strategic advisor, and proactively identifying opportunities to improve service delivery and expand account growth.

Extensive background supporting MMIS platforms across multiple state Medicaid programs (KY, TN, FL, AL), with a proven ability to translate client needs into actionable solutions that enhance operational efficiency, compliance, and program performance. Adept at leading cross-functional teams, resolving complex issues, shaping solution strategies, and ensuring high-quality outcomes that consistently meet or exceed client expectations.

Deep experience across core MMIS subsystems, including Claims, Encounters, Prior Authorization, Financial, Member, Provider, EPSDT, TPL, Reference, and Buy-In enabling strong advocacy for client priorities and effective oversight of end-to-end solution delivery.

Overview

years of professional experience

Work History

Advisor / Delivery Leader

Gainwell Technologies

04.2017 - Current

Led delivery of CMS 0057 mandate and PA modernization programs valued at $6M+.
Played a key role in developing the SOW for the KY MMIS extension, securing an engagement valued at over $28M annually for three years.
Contributed to the development of the SOW for the KY MMIS Interchange AWS relocation, refactoring, application migration, and system testing program, securing a $7M engagement.
Contributed to SOW development for multiple strategic initiatives, including COVID19 updates, MCO onboarding/offboarding, MedImpact PBM integration, PACE program support, and MCO test environment setup.
Maintain relationships with 20+ client stakeholders across business and technical leadership.
Improved claims processing performance by ~30% through system optimization and database tuning.
Ensured HIPAA compliance across all project and system implementation activities.
Oversaw secure production data handling and deidentification processes to support compliant testing.
Managed cross‑functional teams of 25-40 engineers and analysts across global delivery locations.
Served as trusted advisor to Kentucky Medicaid leadership managing delivery and solution strategy for KY MMIS.

Technical Functional Area Lead

Agreeya Solutions

03.2013 - 04.2017

Led technical solution delivery for Florida Medicaid and TennCare MMIS programs.
Managed distributed teams of 10–15 developers and analysts to deliver high-quality technical solutions.
Implemented Electronic Remittance Advice (835) automation reducing manual effort by 25%+.
Collaborated with payer stakeholders to implement system improvements enhancing claims and provider subsystems.

Project Leader

Syntel

11.2012 - 02.2013

Coordinated delivery for healthcare systems supporting HCA operations, enhancing service provision.
Managed cross-functional teams of 8–12 resources to ensure SLA adherence and maintain operational reliability.
Create jobs to include new facilities into Concuity system.

Delivery Software Engineer

Mphasis Corporation

04.2008 - 11.2012

Designed technical solutions and developed backend batch processes for complex healthcare systems.
Supported full SDLC activities, ensuring robust application performance.
Automated processes including EDI 835 and provider enrollment to enhance efficiency.
Produced HIPAA-compliant reports, maintaining regulatory standards in documentation.
Built database objects to support seamless data integration across subsystems.
Collaborated across financial provider claims and drug rebate subsystems for improved functionality.

Software Engineer

Mphasis (HP / EDS)

07.2006 - 03.2008

Analyzed and translated requirements for AL MMIS financial and claims subsystems.
Delivered enhancements, resolved defects, and developed batch solutions.
Executed backend batch processes across multiple MMIS subsystems.

Education

Bachelor of Engineering - Computer Science

Project Management Professional (PMP)

Professional Highlights

19+ years in Healthcare Payer technology delivering enterprise MMIS platforms across 4 state Medicaid programs
Managed $25M-$30M annual services portfolio supporting state Medicaid programs
Led global delivery teams of up to 25+ professionals across onshore/offshore locations
Contributed to $8M+ in new business opportunities through proposals, SOW creation, and solution design
Delivered automation and performance optimization initiatives improving operational efficiency by 20–30%
Led delivery of CMS 0057 mandate and PA modernization programs valued at $6M+.
Played a key role in developing the SOW for the KY MMIS extension, securing an engagement valued at over $28M annually for three years.
Contributed to the development of the SOW for the KY MMIS Interchange AWS relocation, refactoring, application migration, and system testing program, securing a $7M engagement.

Timeline