James Lee Dawson
Summary
Dynamic leader with extensive experience at United States Army Medical Command, specializing in Military Equal Opportunity and strategic planning. Achieved a 60% increase in survey participation through effective organizational culture enhancement and team mentoring. Proficient in data analytics and talent development, driving impactful change and operational excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Workstream Leader, Military Equal Opportunity Senior Leader Advisor
United States Army Medical Command
01.2023 - Current
- Mr. Dawson serves as the Senior Advisor to the United States Army Medical Command, consisting of over 18,000 military personnel and 19,000 DoD civilian personnel. He advises commanders at all levels on Human Relations (HR) and MEO.
- Formulates overall MEO plans and policies that affect organizational culture and climate.
- Provides analytical oversight to Defense Equal Opportunity Management Institute Organizational Climate Surveys (DEOCS). Utilized data analytics and information technology and communications systems to streamline the survey taking process which improved the organizational participation by over 60%.
- Mentors 20 subordinate Equal Opportunity Advisors (EOA), serving as the liaison between the Headquarters Department of the Army and Major Subordinate Commands.
- Created and implemented a Standard Operation Procedure (SOP) that enabled organization-wide operations continuity among all employees. The SOP serves as a current and relevant reference for both incoming and outgoing employees no lapse in organizational daily operations efficiency.
- Expert at Army Risk Management utilizing a five-step process to identify hazards, assess risks, develop controls, implement controls, then supervise/evaluate; this is closely aligned with business approach to Model Risk Management.
Workstream Leader, Chief Signal Operations Noncommissioned Officer
3rd Armored Corps, Fort Cavasos, Tx
Fort Cavasos, Tx
07.2020 - 12.2022
- Mr. Dawson provided strategic level communications capabilities where he planned, developed, and managed communications information systems as the Chief Signal NCO responsible for providing communication and technology support to the Army.
- Provided rapid, agile, and responsive command, control, computers, and communications (C-4) in support of the 3rd Armored Corps, Fort Cavasos, Tx - Advised the Chief Signal Officer on all aspects of planning, coordinating, resourcing, and executing missions for 48 communications networks systems called Scalable Network Nodes (SNN). Consistently providing information technology, networking, and help desk services at a high proficiency rate of over 95% of communication clearly and effectively.
- Planned, orchestrated, and supervised 24 hour operations service and help desk, on a monthly basis processing over 1,000 trouble tickets and service requests for customers and subscribers operating networking and communications equipment and networks.
- Developed and implemented the training and evaluation of all operations staff members, maintaining a 100% proficiency rating for all communications operations staffing and teams.
- Executed routine organizational and strategic level projects that provided internal and external organizational support; projects included: training exercises, institutional learning environments, ceremonies, certification tables, certification courses, leader development projects, and communications systems exhibits and demonstrations for vendors and community partners.
- Led (Cyber & Strategic Risk) help desk services that supported end users and subscribers; additionally provided support against potential threats and negative impact on the organization's overall combat and business strategy and readiness that may arise from cyber security vulnerabilities.
- Implemented the standard operation procedures (SOP) for the staff's orders process in order to ensure the facilitation of timely and accurate dissemination of plans and orders; the SOP provided continuity between all current and future organizational members sustaining optimal operations and support to missions.
- Led the planning and execution of operations across three geographical disparate expeditionary signal communications organizations equal or equivalent to large enterprises in terms of scale and amount of personnel as well as the amount of supported end users and subscribers.
- Mr. Dawson built Team of Teams through people first initiatives and decentralized leadership. He fosters a learning organization and a culture and climate of empowerment to make decisions with leader development courses while improving overall organizational effectiveness.
- Expert problem-solving and project management through the utilization of Army Risk Management which closely aligns with business approach to Model Risk Management.
Workstream Leader, Senior Leader Advisor
Fort Bliss, Tx Noncommissioned Officer Academy
Fort Bliss, Tx
07.2017 - 07.2020
- Mr. Dawson provided oversight and strategic level expertise to the Fort Bliss, Tx Noncommissioned Officer Academy (NCOA) that consisted of a cadre of 55 senior leader instructors and 1 Department of Defense civilian who served as the academy's registrar. Mr. Dawson supported the southwest region of the United States where he managed the training of over 2,800 students annually. Mr. Dawson also contributed major influence and impact in the strategic communications arena.
- Mr. Dawson restructured the organizational systems and processes to improve efficiency and the performance of the staff and instructors; this resulted in a 30% increase of student throughput and output.
- Through the application of critical thinking, Mr. Dawson created a talent management methodology designed to improve the academy's quality of academic delivery, this initiative was adopted by six other Army-wide academies.
- Utilized cyber security, information technology, and satellite communications expertise to support a corporate level organization with consistent communications, these organizations included allies such as NATO, Germany, Poland, and Lithuania.
- Executed multi-echelon training that enabled superior signal support with six Major Commands across six geographically dispersed locations during major exercises.
- Increased organizational personnel and equipment readiness by over 25% through tangible administrative processes and training.
- Experienced information technology manager with experience in utilizing Microsoft Flow as well multiple SharePoint versions and platforms. Operated and managed Sharepoint repositories for organizational use of administrative and developmental tools such as Sharepoint sites and libraries.
- Supported numerous Army and Department of Defense customers with over 25 years of communications and information technology functions including Sharepoint and Power Applications management.
- A multi-functional leader with superior verbal and written communications skills to include excellent interpersonal and collaborative skills - Created and implemented a Sharepoint for an organization that enabled the organization and intuitive methods for end users to access relevant and related documentation to their jobs.
Workstream Leader, Senior Leader Advisor
Network Enterprise Center-Hawaii (NEC-HI)
03.2014 - 07.2017
- Mr. Dawson provided technical expertise to a strategic detachment in the Network Enterprise Center-Hawaii (NEC-HI) responsible for providing Command, Control, Communications, Computers, and Information Management (C4iM) service support to the United States Army, Pacific (USARPAC), 25th Infantry Division and nine other major commands.
- Mr. Dawson managed the operations of over 25 Non-Secure Internet Protocol Router (NIPR) and Secret Internet Protocol Router (SIPR) network server rooms to the Pacific regions, enabled a 98% voice and data reliability rate.
- As a senior leader of the NEC-HI, Mr. Dawson expanded the technical proficiency of Soldiers and DoD civilian personnel by implementing a Signal University course that provided Security+ and Network+ studies, certifications, and re-certifications.
- Consistently led his organizational personnel to sustaining an 84%-95% DoD 8570.01 compliancy rate.
- Mr. Dawson performed an integral role as the Senior Leader Advisor; his expertise and leadership profoundly impacted the NEC-HI customer satisfaction rates throughout the Pacific region.
- Mr. Dawson led and implemented an organizational military occupational specialty cross-training program; provided diverse skill sets, reducing single points of failure at key Information Assurance functions.
- Solid experience and use of data analytics and industry tools such as process mapping, process requirements, and process creation methodologies such as the Army's operations process which includes planning, preparing, executing, and assessing progress and risk management.
Workstream Leader, Network Operations Chief
Regional Cyber Center-Pacific (RCC-P)
12.2012 - 03.2014
- Mr. Dawson served as the Network Operations Chief the Information Assurance (IA) and Computer Network Defense (CND) Divisions of the Regional Cyber Center-Pacific (RCC-P) where he developed and enforced all IA policies. Mr. Dawson also served as the Network Control Operations Chief for the Pacific Theater Network Operations Security Center (P-TNOSC) where he monitored critical communications systems and assets for the U.S. Army Pacific (USARPAC) theater.
- Maintained the overall IA security posture of the LandWarNet-Pacific (LWN-P) of over 30,000 users and 25,000 systems, consistently sustained network security compliancy at a rate of 95% or better.
- Led and managed all aspects of IA operations and reporting including Network Operations (NetOps) IA equipment valued in excess of $1 million dollars.
- He led efforts to complete digitization of the P-TNOSC Authorized Service Interruption (ASI) tracking SharePoint Portal; established a new capacity for the 311th Theater Signal Command's digital domain.
- Utilized strong reporting and tracking including, process design and testing models.
Education
Master of Science - Business Management, Organizational Leadership
Trident University International
09.2024
Bachelor of Arts - Leadership and Workforce Development
Command & General Staff College
11.2022
Skills
- Training & Development
- Military Equal Opportunity
- Strategic Planning and Execution
- Instructor
- IT/Help Desk
- Sharepoint
- Quality Assurance
- Project Management
- Short & Long Range Communications
- Management Team Development & Supervision
- Succession Planning
- Talent Management
- Motivational Leader & Mentor
- Curriculum Development
- Conflict Resolution
- Process Improvement
- Human Capital
Certification
- Secret Security Clearance
- Project Management Professional (Enrolled)
- Mediation, 2010
- Equal Opportunity, 2010
- SHARP, 2011
Military Education
- Graduate, Command & General Staff College, 2022
- Graduate, Common Faculty Development Instructor Course, 2021
- Graduate, United States Army Sergeants Major Academy, 2020
- Graduate, Company Commander/First Sergeant Pre-Command Course, 2014
- Graduate, Sexual Harassment/Assault Response and Prevention (SHARP) Certification Course, 2011
- Graduate, Equal Opportunity Advisor Program; Defense Equal Opportunity Management Institute, 2010
- Graduate, Senior Leader Course, 2008
- Graduate, Advanced Leader Course, 2004
- Graduate, Master Driver Course, 2004
- Graduate, Basic Leader Course, 2002
Clearance
Secret
Professional Associations And Memberships
- Signal Corps Regimental Association
- El Paso Food Bank Association
Honors And Awards
- 10/2024, Legion Of Merit
- 05/2011, Iraq (Operation New Dawn)
- 05/2011, Combat Action Badge (CAB)
- 10/2010, Afghanistan (Operation Enduring Freedom (OEF))
- 10/2010, Bronze Star Medal
- 10/2010, NATO Medal
- 08/2006, Iraq (Operation Enduring Freedom (OEF))
- 10/2006, Bronze Star Medal
- 09/2004, Korean Defense Service Medal
- 04/2003, Iraq (Operation Iraqi Freedom (OIF))
- 04/2003, Armed Forces Expeditionary Medal (AFEM)
- 04/2003, Global War on Terrorism Expeditionary Medal (GWTEM)
- 04/2003, Global War on Terrorism Service Medal (GWTSM)
- Meritorious Service Medal x4
- Joint Service Achievement Medal
- Army Commendation Medal x5
- Army Achievement Medal x7
- Afghanistan Campaign Medal
- Iraqi Campaign Medal
- Global War on Terrorism Expeditionary Medal
- Global War on Terrorism Service Medal
- Good Conduct Medal x9
- NCO Professional Development Ribbon
- National Defense Service Medal
- Army Service Ribbon
- Overseas Ribbon
Timeline
Workstream Leader, Military Equal Opportunity Senior Leader Advisor
United States Army Medical Command
01.2023 - Current
Workstream Leader, Chief Signal Operations Noncommissioned Officer
3rd Armored Corps, Fort Cavasos, Tx
07.2020 - 12.2022
Workstream Leader, Senior Leader Advisor
Fort Bliss, Tx Noncommissioned Officer Academy
07.2017 - 07.2020
Workstream Leader, Senior Leader Advisor
Network Enterprise Center-Hawaii (NEC-HI)
03.2014 - 07.2017
Workstream Leader, Network Operations Chief
Regional Cyber Center-Pacific (RCC-P)
12.2012 - 03.2014
Master of Science - Business Management, Organizational Leadership
Trident University International
Bachelor of Arts - Leadership and Workforce Development
Command & General Staff College
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