Selvana Matte
Sterling Heights,MI
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
8
8
years of professional experience
Work History
Front End Cashier
WALMART
Clinton Township, Michigan
07.2020 - Current
- Dropped tills at the end of the day.
- Answered customers' questions about products, prices, and availability.
- Checked personal identifications during alcohol and tobacco sales.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Assisted customers with returns and exchanges according to store policy.
Server
Lebanese Grill
Shelby Twp, MI
01.2017 - 03.2020
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Prepared drinks according to standard recipes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Science
Macomb Community College
Warren, MISkills
- Multi tasking
- Accurate money counting
- Quick learner
- Attention to detail
- Excellent customer service
- Bilingual
Timeline
Front End Cashier
WALMART
07.2020 - Current
Server
Lebanese Grill
01.2017 - 03.2020
Science
Macomb Community College