Ileanna Mills-Anderson
Bloomington,CA
Summary
Highly experienced Cashier /Front end clerk known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Cashier
Food 4 Less Supermarket
06.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained well-organized and clean workstation, ensuring positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near front end cashier area, maintaining visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Approached every question or concern with calm and level-headed approach.
- Prevented loss by identifying fraudulent transactions and following established security procedures.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
Macy's Sales Associate
Macy's
10.2020 - 01.2021
- Sales associate/ Fitting room specialist
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Picker
Target warehouse
03.2020 - 07.2020
- Open boxes using box cutter and prepare them to go down the conveyor belt for the other person to send down the conveyor belt to processing
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed safety protocols and procedures to minimize workplace accidents.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Warehouse Associate
DSV
10.2019 - 11.2019
- Worked in a majority of toys warehouse
- Oversaw by supervisors and leads
- Maintained a safe working environment
- Supervised shipping and receiving
- Picked, packed, and shipped items
- Worked safely around moving machinery.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Education
None - Physical therapy aide
04.2020
High School Diploma - General
AB Miller High School
Fontana, CA05.2016
Skills
- Tv Production/technology (3 years)
- Warehouse Experience
- Order Picking
- Order Picker
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Goal-Oriented
- Outgoing Personality
- Cash Handling
- Money Handling
- Verbal/written communication
- Cash Register Operation
- Cash Handling Accuracy
- Client Service
- Sales expertise
- Sales Strategies
- POS System Operation
- Upselling
- Retail Store Operations
- Sales Development
- Fitting room maintenance
- Positive Customer Engagement
- Team Cooperation
Certification
Cosmetology, 06/01/16, 10/01/17
Groups
Key Club, 2012, 2015, Key Club international is the oldest and largest service program for high school students. Often referred to as Key Club, it is a student-led organization whose goal is to encourage leadership through serving others. We participate in community events, helping others
Assessments
- Customer focus & orientation, Highly Proficient, 08/01/18
- Retail skills: Shelf stocking, Proficient, 08/01/18
- Retail customer service, Completed, 02/01/21
- Attention to detail, Completed, 02/01/21
- Problem solving, Completed, 07/01/19
- Workplace safety, Proficient, 07/01/20
- Sales skills, Familiar, 02/01/21
- Filing & organization, Completed, 02/01/21
Timeline
Front End Cashier
Food 4 Less Supermarket
06.2023 - 12.2023
Macy's Sales Associate
Macy's
10.2020 - 01.2021
Picker
Target warehouse
03.2020 - 07.2020
Warehouse Associate
DSV
10.2019 - 11.2019
None - Physical therapy aide
High School Diploma - General
AB Miller High School
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