Selvie Arifi
Sterling Heights,MI
Summary
Proven leader and effective communicator, adept at enhancing creativity and attention to detail in high-pressure environments. At Utica Community Schools, I spearheaded a team to improve lunchroom efficiency and inclusivity, significantly enhancing student satisfaction. Skilled in business administration and customer service leadership, I excel in building positive relationships and streamlining operations.
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
17
17
years of professional experience
Work History
School Lunch Aide
Utica Community Schools
Sterling Heights, MI
08.2021 - Current
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
- Contributed to an inclusive and welcoming atmosphere within the lunchroom by treating all students and staff with respect and professionalism.
- Trained new Lunch Aides on proper procedures, policies, and guidelines pertaining to their role within the school community.
- Enhanced lunchroom safety by maintaining a clean and organized environment.
Secretary
Drini Llc
Sterling Heights, MI
04.2015 - 08.2024
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
- Maintained strict confidentiality in handling sensitive information, protecting company interests and employee privacy.
- Served as primary point of contact for clients, vendors, and visitors, fostering positive relationships and enhancing company reputation.
- Managed daily schedules and appointments for senior staff, ensuring seamless coordination of meetings and events.
- Organized and updated databases, records and other information resources.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed bi-weekly payroll for Number employees.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Walgreens Pharmacy
Walgreens
Yonkers, NY
06.2008 - 07.2013
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
- Maintained strict confidentiality in handling sensitive information, protecting company interests and employee privacy.
- Served as primary point of contact for clients, vendors, and visitors, fostering positive relationships and enhancing company reputation.
- Managed daily schedules and appointments for senior staff, ensuring seamless coordination of meetings and events.
- Organized and updated databases, records and other information resources.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed bi-weekly payroll for Number employees.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
Medical Assistant -
Westchester Community College
Valhalla, NYSkills
- Self-awareness
- Motivational skills
- Task delegation
- Creativity enhancement
- Attention to detail
- Critical thinking
- Clear communication
- Data entry
- Decision-making
- Verbal and written communication
- Relationship building
- Work coordination
- Business administration
- Classroom experience
- Budget administration
- Customer service leadership
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Timeline
School Lunch Aide
Utica Community Schools
08.2021 - Current
Secretary
Drini Llc
04.2015 - 08.2024
Walgreens Pharmacy
Walgreens
06.2008 - 07.2013
Medical Assistant -
Westchester Community College