Semih Kapalici
Rochester,NY
Summary
Motivated individual with an Associate of Applied Science in Network and Security Administration and over two years of experience in retail operations at Wegmans. Currently employed as a Front End Coordinator providing strong attention to detail, problem-solving, and leadership skills. Interested in pursuing a career in investigations and law enforcement
Overview
2
2
years of professional experience
Work History
Front End Coordinator
Wegmans Food Markets, Inc
Rochester, New York
10.2025 - Current
- Coordinated front-end operations to deliver exceptional customer service.
• Assisted in scheduling shifts to optimize staff coverage during peak hours.
- Implemented cash register maintenance protocols to ensure accurate transactions.
• Supervised front-end operations, making real-time decisions to streamline processes.
• Monitored cleanliness and organization of front-end areas to improve customer experience.
Cashier
Wegmans Food Markets, Inc
Rochester, New York
10.2023 - 10.2025
• Served customers as a cashier at the front register.
• Customer Service: Served customers to provide full satisfaction.
Attention to Detail: Looked out for details to support loss prevention and made sure company protocols were abided.
• Problem Solving Skills: Used quick thinking and fast decision making to solve conflicts
• Communication Skills: Communicated with customers and co-workers efficiently throughout the job.
• In events requiring teamwork, always ready to engage, support, and learn.
Education
Associate of Applied Science - Network And Security Administraiton
Monroe Community College
Rochester, NY05-2025
Skills
Investigative & Analytical
- Attention to detail
- Problem solving and critical thinking
- Observation and situational awareness
- Documentation and reporting
- Fast and Accurate decision making
Technical
- Network fundamentals
- Cybersecurity basics
- Windows systems
- Basic troubleshooting
- OSINT
Professional
- Communication and teamwork
- Time management
- Calm under pressure
- Dependable and responsible
- Computer skills
- Problem-solving
- Supervision and leadership
- Organization
- Interpersonal communication
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Timeline
Front End Coordinator
Wegmans Food Markets, Inc
10.2025 - Current
Cashier
Wegmans Food Markets, Inc
10.2023 - 10.2025
Associate of Applied Science - Network And Security Administraiton
Monroe Community College