Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Semin Radoncic

Glendale Heights,IL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Insurance Agent

US Health Advisors
Chicago, IL
06.2023 - 12.2023
  • Stayed abreast of industry changes to amend insurance programs for existing and prospective clients.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Achieved repeat business and referrals through personalized services.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
  • Gathered detailed information from customers prior to offering quotes or making recommendations.
  • Developed appropriate quotes based on risk information.
  • Responded to customer inquiries and problems to promote great service.
  • Researched insurance plans to find good options for clients' needs.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.

Bookkeeper

Sierra Realty & Management
Skokie, IL
11.2022 - 06.2023
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Performed month-end closing activities.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Reconciled intercompany accounts on a regular basis.
  • Handled bi-weekly payroll services for 20 employees.
  • Performed account analysis as required by management.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Participated in special projects related to process improvements within the department.
  • Defined bookkeeping policies and procedures by developing system to account for financial transactions.
  • Developed strategies to reduce costs while improving efficiency within the accounting department.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.

INSTRUCTOR

Arctic Training Center LLC
Palos Heights, IL
08.2022 - 12.2022
  • Brazilian Jiu-Jitsu kids Instructor
  • Worked with children as young as 3
  • Obtained my blue belt, actively training to reach my black belt.
  • Am able to initiate, control, and close out a class with minimal to no assistance
  • Have assisted over 200 students reach a new rank.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Planned instruction to achieve objectives based upon student needs and established curriculum.
  • Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Monitored student behavior in order to maintain an effective teaching environment.

ACCOUNTANT

Radoncic Apartments LLC
Berwyn, IL
10.2020 - 03.2021
  • Maintained Accounts Receivable & Accounts payable
  • Rent out vacant units
  • Manage common areas (including cleanliness and renovations)
  • Take care of any problems in the apartments.
  • Performed general ledger reconciliations on a timely basis.
  • Calculated and prepared checks for utilities, taxes and other payments.
  • Researched complex transactions and identified potential issues.
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Reported on financial results including balance sheets, income statements, cash flow statements.
  • Collaborated with cross-functional teams to ensure effective communication between finance department activities and operations.

INSTRUCTOR

Flying V Martial Arts
Oak Park, IL
01.2012 - 12.2019
  • Taekwondo Instructor
  • Worked with children as young as 3
  • Obtained my third degree black belt
  • Am able to run a class from start to finish on my own, regardless of how many students in attendance
  • Met with parents to discuss students' progress and review areas requiring improvement.
  • Have helped countless former students attain everything from a stripe to a new belt
  • I have helped over 50 students reach the rank of black belt.
  • Prepared and graded subject tests for students.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Adapted instructional materials to meet the needs of diverse learners.

Education

Associate in Arts (A.A.) Computer Science -

COLLEGE OF DUPAGE
Glen Ellyn, IL
06-2024

Skills

  • Fluent in Bosnian/Serbian/Croatian/Montenegrin
  • Account Management
  • Customer Service
  • CRM Software
  • Lead Development
  • Financial Analysis Software
  • Revenue Generation
  • Business Planning
  • Marketing Management
  • Regulatory Compliance
  • Deductible Expense Identification
  • Semi-fluent in Spanish
  • Customer Follow-Up

Affiliations

  • Brazilian Jujitsu
  • TaeKwonDo
  • Active Competitor

Accomplishments

  • Third Degree Black Belt in TaeKwonDo
  • 3 Stripe Blue Belt in Brazilian Jujitsu
  • World Champion Jujitsu Athlete
  • Coach of World Champion Athletes

Certification

  • Licensed to sell Health Insurance in 25 States
  • Licensed to sell Life Insurance in 25 States
  • In process of obtaining ComptIA A+ Certification
  • Internation Brazilian Jiujitsu Federation registered athlete

Languages

Serbian
Native/ Bilingual
Bosnian
Native/ Bilingual
Croatian
Native/ Bilingual
Montenegrin
Native/ Bilingual
Spanish
Professional

References

  • Alex Seaver [Head Instructor at Arctic Training Center] 989-292-2545
  • Tyler Furber-Lima [FTA at US Health Advisors] 407-745-8663

Timeline

Insurance Agent

US Health Advisors
06.2023 - 12.2023

Bookkeeper

Sierra Realty & Management
11.2022 - 06.2023

INSTRUCTOR

Arctic Training Center LLC
08.2022 - 12.2022

ACCOUNTANT

Radoncic Apartments LLC
10.2020 - 03.2021

INSTRUCTOR

Flying V Martial Arts
01.2012 - 12.2019

Associate in Arts (A.A.) Computer Science -

COLLEGE OF DUPAGE

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Semin Radoncic