Semya Thompson
Concord,North Carolina
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Pharmacy Intern
New Hanover Regional Medical Center
09.2023 - Current
- Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
- Ensured accuracy in prescription processing by double-checking all medications before dispensing to patients.
- Assisted with immunization administration, promoting overall community health and increasing vaccination rates within the pharmacy's clientele.
- Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
Pharmacy Technician II
Novant Health Huntersville Medical Center
09.2021 - 03.2023
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Pharmacy Technician
Walgreens Pharmacy
07.2019 - 08.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Sales Associate
Shoe Department Encore
05.2019 - 08.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier/Sales Associate/Stocker
Party City
09.2016 - 08.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier/Sales Associate Specialist
Rack Room Shoes
06.2017 - 07.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
PharmD - Pharmacy
Wingate University School of Pharmacy
05.2024
Skills
- Customer Service
- Merchandise Restocking
- Product Recommendations
- Product Displays
- Cash Handler
Timeline
Pharmacy Intern
New Hanover Regional Medical Center
09.2023 - Current
Pharmacy Technician II
Novant Health Huntersville Medical Center
09.2021 - 03.2023
Pharmacy Technician
Walgreens Pharmacy
07.2019 - 08.2021
Sales Associate
Shoe Department Encore
05.2019 - 08.2019
Cashier/Sales Associate Specialist
Rack Room Shoes
06.2017 - 07.2018
Cashier/Sales Associate/Stocker
Party City
09.2016 - 08.2018
PharmD - Pharmacy
Wingate University School of Pharmacy
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