Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sena Tadesse

Marshall,MN

Summary

Diligent college student pursuing a B.S. in Management from Southwest Minnesota State University. Eager to leverage academic knowledge in a practical setting through an internship. Recognized for exceptional multitasking capabilities, a robust work ethic, and skills in collaboration, problem-solving, and organizational tasks. A reliable and dedicated team member committed to contributing effectively and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Direct Support Professional

The MENTOR Network
05.2022 - Current
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Recorded status and duties completed in logbooks for management.

Personal Care Assistant

Golden Home Care Plus
08.2021 - 05.2022
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Leadership Global Ambassador

Center for International Students
04.2021 - 05.2022
  • Led orientations for international students each year.
  • Helped build a welcoming community for non-native students by assisting with the planning and implementation of events each quarter.

Customer Service

ChartwellsHigherEd, Southwest Minnesota State University
08.2020 - 05.2022
  • Helped large volume of customers every day with a positive attitude and a focus on customer satisfaction.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Met customer service goals and exceeded customer expectations.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.

Orientation Leader

Admission, Southwest Minnesota State University
08.2020 - 08.2021
  • Facilitated group activities among assigned students and promoted community bonds through engaging events.
  • Assisted with transition to college life by providing one-on-one support.
  • Helped students troubleshoot and resolve issues with registration.
  • Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
  • Coordinated and led group campus tours of up to students and parents.
  • Assisted tour members with luggage, bags and maps while handling other helpful tasks.

PR & Media Coordinator

International Student Organization-SMSU
01.2020 - 05.2021
  • Created social media content with consistent content and tone.
  • Wrote social media content to increase engagement with customers.
  • Increased customer engagement through social media.

Education

Bachelor of Science - Management- Healthcare Adminstration

Southwest Minnesota State University
Marshall, MN
05.2024

Skills

  • Activities Leadership
  • Plan Projects
  • Supporting Fundraising
  • Poster Design
  • Bilingual Communication

Accomplishments

One of the co-founders of International Students Award Night at SMSU

Languages

Amharic
Native or Bilingual
English
Full Professional

Timeline

Direct Support Professional

The MENTOR Network
05.2022 - Current

Personal Care Assistant

Golden Home Care Plus
08.2021 - 05.2022

Leadership Global Ambassador

Center for International Students
04.2021 - 05.2022

Customer Service

ChartwellsHigherEd, Southwest Minnesota State University
08.2020 - 05.2022

Orientation Leader

Admission, Southwest Minnesota State University
08.2020 - 08.2021

PR & Media Coordinator

International Student Organization-SMSU
01.2020 - 05.2021

Bachelor of Science - Management- Healthcare Adminstration

Southwest Minnesota State University

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Sena Tadesse