Summary
Overview
Work History
Education
Skills
Timeline
Generic

SENAE SIRAJ YOSUF

customer Service, Operator, Sales
Doha,Qatar

Summary

Accomplished with experience handling file and document management, , and staff training. Proficient in maintaining good customer service .and experience in offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy. Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. multitask in fast-paced settings. Highly organized, diligent and adaptable to dynamic needs. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Secretary's Assistant

Eritrean Governmental Garaj
Asmara, Eritrea
01.2016 - 02.2017
  • Received and routed business correspondence to correct departments and staff members.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

Customer Service Representative

Eri Tell
Asmara, Eritrea
08.2018 - 11.2020
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

Diploma Accounting And Associated Human Sciences

Institute of Religious Studies ( I.R.S.)
Eritrea, Asmara
07.2018 - 07.2018

Skills

Computer Skills ( word, Excel )

Billing and Invoicing

Timeline

Customer Service Representative

Eri Tell
08.2018 - 11.2020

Diploma Accounting And Associated Human Sciences

Institute of Religious Studies ( I.R.S.)
07.2018 - 07.2018

Secretary's Assistant

Eritrean Governmental Garaj
01.2016 - 02.2017
SENAE SIRAJ YOSUFcustomer Service, Operator, Sales