Senai Marston
Stockbridge,GA
Summary
Driven by a results-focused approach, I leveraged my problem-solving and customer service skills at Vanguard Logistics Services to enhance support efficiency. Transitioning from sales to support, I significantly improved client satisfaction. My tenure at Marshalls as a Front End Coordinator further honed my sale support expertise, demonstrating adaptability and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Customer Support Specialist
Vanguard Logistics Services
Forest Park, GA
01.2022 - 04.2024
While working at VLS I first started as an Inside Sales Rep then I later switched positions to become a Customer Support Specialist. In this role I monitored my inbox for incoming quote request or any problems I could help fix.
Front End Coordinator
Marshalls Department Store
College Park, GA
05.2017 - 05.2022
When I first started working at Marshall’s I began as as Sales floor associate and then moved my way around the store. From the fitting room, to the back room, then i became a front end coordinator overlooking all the cashiers and helping assist with TJX cards and further more.
Education
Hapeville Charter Career Academy High School
Atlanta, GA05.2017
Skills
Customer Service
Problem Solving
Sale Support
Attentiveness
Timeline
Customer Support Specialist
Vanguard Logistics Services
01.2022 - 04.2024
Front End Coordinator
Marshalls Department Store
05.2017 - 05.2022
Hapeville Charter Career Academy High School