Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Senaida Avila

Shoreview,MN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service worker position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Public Facilites

Metro Transit
09.2005 - Current
  • Clean Shelters using power washers that are vehicle-mounted, trailer-mounted, and /or mobile. Keep shelters free of trash, graffiti, and other materials.
  • Improved workplace safety by conducting regular inspections and recommending necessary changes to the facilities layout.
  • Clean bus and rail stations and transit centers-outside, inside, restrooms, and passenger areas.
  • Keep areas free from snow and ice using ice melt products and snow removal equipment.
  • Assist facility technicians as assigned.
  • Operated lawn care equipment up to 24 inches wide, including push mowers, weed whippers, and leaf blowers.
  • Change out schedules as assigned, including route destination signage.
  • report problems to supervisor, public facilities foreperson, or control center as appropriate.
  • Maintain daily log of work activities.
  • Perform other duties as assigned.
  • Maintain daily log of work activities.e

Bus Operator

Metro Transit
09.2005 - Current
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Efficiently processed fare payments using various methods such as cash, cards, or mobile applications.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Maintained full understanding of local roads and traffic patterns.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
  • Worked different route every day based on changing passenger locations and destinations.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Accepted and processed fares.
  • Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
  • Provided information about area attractions and facility amenities.
  • Conducted pre-trip inspections of bus for safe operation.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Developed and maintained positive relationships with passengers and other drivers.

Education

Associate of Applied Science - Health And Physical Fitness

Globe College
Oakdale MN
09.2004

High School Diploma -

Humboldt High School
St. Paul MN
06.1991

Skills

Ability work well with others

Ability to hook up and haul trailer behind vehicle

Ability to operate basic hand tools

Ability to operate PDA device to record work efforts, generate and close work orders

Ability to navigate around the twins cities

Accomplishments

Metro Transit Police Department Operators' Academy Session June 27, 2013

Certification

Class B License

Timeline

Public Facilites

Metro Transit
09.2005 - Current

Bus Operator

Metro Transit
09.2005 - Current

Associate of Applied Science - Health And Physical Fitness

Globe College

High School Diploma -

Humboldt High School

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Senaida Avila