Senaida Mrzljak
Fort Wayne,IN
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 6 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PCT
Lutheran Hospital
02.2018 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Sales Associate
Tj Maxx
03.2015 - 08.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Science - Respiratory Therapy
Ivy Tech Community College of Indiana
Fort Wayne, IN05.2020
Skills
- Multitasking Abilities
- Ethical Practice
- Problem Solving
- Cultural Competence
- Decision Making
- Effective Communication
- Organizational Skills
- Critical Thinking
- Stress Management
- Time Management
- Mentoring
- Learning Programs
- Advanced Cardiovascular Life Support (ACLS)
- Direct Patient Care
- Fluent in Bosnian Language
Certification
CPR
Languages
Bosnian
Native or Bilingual
Timeline
PCT
Lutheran Hospital
02.2018 - Current
Sales Associate
Tj Maxx
03.2015 - 08.2019
Associate of Science - Respiratory Therapy
Ivy Tech Community College of Indiana
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