Senaiya Arias
Roswell,NM
Summary
Personable and adaptable professional recognized for delivering exceptional customer service and creating memorable experiences. Proven ability to thrive in fast-paced environments, showcasing strong multitasking skills and a comprehensive understanding of menu offerings and food handling protocols. Excellent communication skills enhance the ability to connect with diverse clientele, ensuring a positive and engaging dining atmosphere. Eager to transition into a new field, bringing enthusiasm and a commitment to fostering guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Barista & Kitchen Staff
Kung Fu Tea
08.2022 - 07.2025
- Memorize the entirety of a recipe book consisting of over 210 recipes by the end of training
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
- Resolved customer issues promptly, fostering a positive atmosphere and encouraging repeat business.
- Expertly craft a wide variety of premium beverages with precision, and consistency.
- Build strong relationships with regular customers, many of whom visit specifically to see me, and consistently create a warm, welcoming environment that fosters loyalty and repeat business.
- Handle transactions with great accuracy and efficiency to ensure a seamless checkout experience.
- Prepare and cook items with precision, adhering to standardized recipes and food safety protocols to deliver high-quality, fresh dishes.
- Serve as a trusted and valued member of the team, balancing multiple responsibilities across different roles and contributing to Kung Fu Tea's reputation as a leader in the bubble tea industry.
Education
Associate of Science - Nursing - Pre-Anesthesia
University of New Mexico
Albuquerque, NM05.2027
Associate of Science - Biology
Central New Mexico Community College
Albuquerque, NM04-2024
Skills
- Attention to Detail
- Works well in fast-paced environments
- Food Handling
- Customer service
- Hospitality
- POS
- Organizational Skills
- Time management
- Problem-Solving Skills
- Teamwork and Collaboration
- Communication Skills
Certification
Food Handler Permit
New Mexico Alcohol Servers Permit
Timeline
Lead Barista & Kitchen Staff
Kung Fu Tea
08.2022 - 07.2025
Associate of Science - Nursing - Pre-Anesthesia
University of New Mexico
Associate of Science - Biology
Central New Mexico Community College
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