William Anderson
Clarksville,TN
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Owner
Lawn Services Inc.
Clarksville, TN
05.2020 - 05.2023
- Maintained relationships with existing clients by providing superior customer service.
- Led startup and creation of operational procedures and workflow planning.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Removed debris from yards after completing job duties.
- Informed customers about best practices for maintaining their lawns.
- Communicated effectively with customers regarding any changes in the scope of work.
- Ensured that all work areas were kept neat throughout the job process.
IT Help Desk Technician
Self-employeed
Clarksville, TN
02.2019 - Present
- Performed troubleshooting on various software applications and systems.
- Installed, configured, and tested hardware components such as routers, switches, firewalls, and servers.
- Researched potential technology solutions that could improve efficiency within the organization.
- Helped build tools to improve and automate user experiences.
- Updated hardware, software, and security protections with the latest standards.
- Collaborated with development teams to discuss, analyze, or resolve usability issues.
- Assessed issues to determine appropriate troubleshooting methods for remediation.
- Created user accounts, set up permissions, and monitored system security.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
Education
High School Diploma -
WestCreek High School
Clarksville, TN05-2024
Skills
- Friendly, Positive Attitude
- Task Prioritization
- Problem-Solving
- Communication
- Basic Math
- Google Drive
- AI Technology
- Business Development
- Customer Service
- Driven and Determined
- Team Collaboration and Leadership
- Attention to Detail
- Customer Relations
Timeline
Owner
Lawn Services Inc.
05.2020 - 05.2023
IT Help Desk Technician
Self-employeed
02.2019 - Present
High School Diploma -
WestCreek High School
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