Senay micael
senaymicael0@gmail.com,WA
Summary
Dynamic and results-driven professional with extensive experience at Pilot Trucking Company, excelling in effective decision-making and collaborative team leadership. Proven track record in managing high-stress situations and enhancing client support, ensuring timely deliveries and fostering strong relationships among drivers and warehouse staff. Adept at conflict resolution and promoting teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager Trucking Company
Pilot Trucking Company
01.2019 - 01.2024
# dispatching loads effectively on time
# managing all the warehouse workers
# representative as a customer service
# communication between truck drivers and warehouse employees.
# As Agent for the company on any meeting with amazon
Dispatcher
Eden Non Medical Transportation
01.2017 - 01.2019
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
Bachelor of Science - Electrical Engineering
Mai Nefhi Collage
Asmara, Eritrea06-2017
Skills
- Effective decision-making
- Task organization and efficiency
- Collaborative team leadership
- Client support
Accomplishments
- Documented and resolved issues which led to good results.
- Resolved product issue through consumer testing.
- Achieved results by completing task with accuracy and efficiency.
- Collaborated with team members in the development of any project.
- Supervised team of staff members.
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
Languages
English
Full Professional
Arabic
Limited Working
amharic
Full Professional
tigrigna
Full Professional
Italian
Elementary
Timeline
Manager Trucking Company
Pilot Trucking Company
01.2019 - 01.2024
Dispatcher
Eden Non Medical Transportation
01.2017 - 01.2019
Bachelor of Science - Electrical Engineering
Mai Nefhi Collage
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