Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sendy Estrella

Long Beach,CA

Summary

Proven Order Puller and Sales Associate with a track record of enhancing customer satisfaction and streamlining inventory processes at Central Garden and Pet. Expert in warehouse organization and adept at building customer relationships. Demonstrated ability to exceed quality standards and maintain OSHA safety protocols, ensuring efficient and safe work environments. Professional in material handling with strong focus on team collaboration and achieving results. Skilled in inventory management, order accuracy, and ensuring timely fulfillment. Known for reliability and adaptability to changing needs. Proven ability to contribute to efficient operations and support organizational goals.

Overview

13
13
years of professional experience

Work History

Order Puller

Central Garden and Pet
05.2015 - 06.2022
  • Checked each order for completeness and accuracy.
  • Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
  • Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
  • Ensured customer satisfaction through timely fulfillment of orders and meeting or exceeding quality standards.

Sales Associate

Kid Kloset
01.2009 - 03.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Education

Associate of Arts -

Cerritos College
Norwalk, CA

High School Diploma -

David Starr Jordan High School
Long Beach, CA
06-2002

Skills

  • Order picking and processing
  • Warehouse organization
  • Product picking
  • Quality control

Languages

Spanish
Native or Bilingual

Timeline

Order Puller

Central Garden and Pet
05.2015 - 06.2022

Sales Associate

Kid Kloset
01.2009 - 03.2015

Associate of Arts -

Cerritos College

High School Diploma -

David Starr Jordan High School
Sendy Estrella