Seneca Miller
Fort Leonard Wood,MO
Summary
Dedicated and organized professional with outstanding interpersonal and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating and collaborating partnerships and building lasting relationships across all demographics and management levels. Dynamic, resourceful and reliable with exceptional customer service and communication skills, with success spearheading tactical planning and leading teams through diverse operational requirements. Skilled trainer and mentor to subordinate personnel to improve productivity and technical understanding while maximizing team performance.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Training Non-Commissioned Officer
US Army
Fort Leonard Wood, Missouri
08.2024 - 03.2026
- Developed training programs for soldiers to enhance operational readiness.
- Facilitated workshops on leadership and teamwork for diverse groups.
- Coordinated training schedules to ensure optimal resource allocation.
- Evaluated training effectiveness through feedback and assessments.
- Collaborated with other facilities to align training goals and objectives.
- Ensured all materials were available prior to each session and that they met standards.
- Prepared class schedules based upon required objectives; adjusted content as needed.
- Determined training needs and developed related classes.
- Coordinated with department heads to schedule training sessions without disrupting operational efficiency.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Developed and implemented training plans for over 100 personnel a month.
- Maintained records of attendance, test scores and other pertinent data related to training programs.
- Organized key training sessions and qualifications for personnel.
- Managed and ran the substance abuse prevention program (UPL) ensuring 100% compliance.
Operations Non-Commissioned Officer
US Army
Fort Belvoir, VA
05.2022 - 07.2024
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Presented performance and productivity reports to supervisors.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Responded to information requests from superiors, providing specific documentation.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve set goals.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Built and maintained interpersonal communication and relationships between leadership and those in less superior positions to function more efficiently and smoothly.
Operations Assistant
US Army
Fort Stewart, GA
08.2020 - 03.2022
- Organized and filed important company documents, spreadsheets and reports.
- Planned routine operations and special projects under direction of operations manager.
- Identified internal problems and recommended solutions to upper management.
- Assisted management in making important decisions by collecting, organizing and modeling data.
- Detailed operations activities by producing and distributing high-quality reports.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Leveraged skills to input and compile data gathered from various sources.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Ability to work independently and as a team to achieve goals.
- Ability to meet deadlines and expectations within time sensitive cases.
- Helped senior staff carry out daily facility operations, set schedules and meet requirements.
Military Police Officer
US Army
Fort Stewart, GA
04.2019 - 07.2020
- Enforced military laws and regulations.
- Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance.
- Diffused hostile situations with effective negotiation techniques.
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.
- Traveled to foreign territories to set up and defend military camps.
- Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.
Military Police Officer
US Army
Daegu, South Korea
03.2018 - 03.2019
- Enforced military laws and regulations.
- Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance.
- Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
- Completed regular patrols of assigned areas within operations areas.
- Monitored and investigated suspicious persons, situations and unusual activities.
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
Education
Medical Billing And Coding/OSHA/HIPAA -
The Medical Institute of Kentucky
03.2025 - 09.2025
Home Staging -
Home Staging Institute
03.2023 - 07.2023
Basic Leadership Course
Fort Stewart, GA05.2020
High School Diploma -
South Western Senior High School
Hanover, PA05.2016
Some College (No Degree) - Criminal Justice
Purdue University Global
OnlineSkills
- Staff Training and Development
- Problem-Solving
- Mergers and Acquisitions Knowledge
- Discipline and Focus
- Workflow Optimization
- Policies and Procedures Implementation
- Goal Setting
- Customer Service
- Attention to detail, order, and organization
- Critical Thinking
- Conflict Resolution
- Active Listening
- Training management
- Effective communication
- Team collaboration
- Computer skills
- Scheduling management
- Customer service
- Conflict resolution
- Time management
- Learning management systems
- Materials preparation and organization
Timeline
Medical Billing And Coding/OSHA/HIPAA -
The Medical Institute of Kentucky
03.2025 - 09.2025
Training Non-Commissioned Officer
US Army
08.2024 - 03.2026
Home Staging -
Home Staging Institute
03.2023 - 07.2023
Operations Non-Commissioned Officer
US Army
05.2022 - 07.2024
Operations Assistant
US Army
08.2020 - 03.2022
Military Police Officer
US Army
04.2019 - 07.2020
Military Police Officer
US Army
03.2018 - 03.2019
Basic Leadership Course
High School Diploma -
South Western Senior High School
Some College (No Degree) - Criminal Justice
Purdue University Global