Senette Small
Harvey
Summary
To pursue a profession career in public administration using skills set gained as an assistant manager at Sneakerhouse and educational opportunities while at UL-Lafayette and Louisiana State University. Due to my exceptional interpersonal and communication skills, I am able to confidently deal with a variety of diverse cultures within the organization. I am confidently willing to dedicate my time, attention, and effort to develop exceptional management and leadership skills, as it is a passion.
Overview
13
13
years of professional experience
Work History
Army Officer
United States Army National Guard
New Orleans
06.2020 - Current
- Led training exercises to enhance team readiness and operational effectiveness.
- Supervised junior officers, providing mentorship and guidance on leadership practices.
- Maintained a high level of physical fitness through regular exercise regimens.
- Planned and coordinated military operations, ensuring the efficient use of personnel, equipment and resources.
PART TIME SUPERVISOR
UPS
New Orleans
06.2020 - Current
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
Package Handler
UPS
New Orleans
11.2019 - Current
- Transported materials and freight between production areas and vehicles to maintain workflow.
- Sorted and organized stock from loading dock for efficient transport to designated locations.
- Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials.
- Handled heavy boxes, containers, and pallets using hand trucks and pallet jacks for safe movement.
Assistant Manager
Sneaker House
Lafayette
11.2014 - 09.2018
- Consistently executed daily standards for visual merchandising and store operations
- Enhanced brand loyalty by empowering team to create a natural and personable experience for customers
- Training, coaching, and development of newly hired staff
- Managed payroll through effective scheduling for the needs of the business
- Maintained a clean, neat, and orderly store
- Management of processing inventory and loss prevention
- Verified accuracy of incoming and outgoing product
- Ensured that stock merchandise was properly organized according to size and style
- Handled cash and credit card transactions at the register
- Improved customer shopping experience by offering suggestions to guide their purchasing decisions
- Creating daily, weekly, and monthly sales activity reports to provide insight into team performance and efficiency
- Redistribution of overstock merchandise to other store locations to maximize sales
- Used inventory management software to input incoming merchandise into the system
Overnight Stocker/Receiver
Lowes
Lafayette
06.2015 - 08.2016
- Received, processed, and sorted incoming freight and placed the merchandise in designated location within the stockroom
- Restocked shelves outside of operation hours
- Inspection of retail space and maintained cleanliness of store at all times
- Ensured no damaged or expired items are placed on shelves of the sales floor
- Analyzed sales floor at night and ensured replenishment of sale items
Federal Student Worker
University of Louisiana at Lafayette
Lafayette
03.2013 - 06.2014
- Created admission letters for prospective students
- Aided with administrative functions and general office duties such as processing application files, scanning, making copies, answering the phones, and preparing student folders
- Greeted and held presentations for prospective students at Preview Day events and College Fairs
- Sort and organized incoming mail for faculty and staff of the admissions office
- Directed guests to appropriate destinations within the office
- Refilling of admissions informational pamphlets and brochures
- Assisted with campus tours
- Completed tasks for admissions counselors as needed
Overnight Stocker/Receiver
Target
Lafayette
03.2014 - 05.2014
- Unloading and stocking of merchandise in an accurate and timely manner
- Restocked shelves outside of operation hours
- Inspection of retail space and maintained cleanliness of store at all times
- Ensured no damaged or expired items are placed on shelves of the sales floor
- Analyzed sales floor at night and ensured replenishment of sale items
Education
Master of Science - Public Administration
Louisiana State University
Baton Rouge, LABachelor of Science - General Studies
University of Louisiana at Lafayette
Lafayette, LASkills
- Exceptional listener
- Advanced in computer literacy
- Efficient goal and detail-oriented leader
- Resourceful team player
- Productive worker
- Energetic
- Enthusiastic
- Dependable performer
- Analytical thinker
- Quick learner
- Flexible
- Adaptable
- Creative
- Written communication skills
- Verbal communication skills
- Self-motivated
- Responsible
- Able to operate under pressure
- Time management
- Well organized
Timeline
Army Officer
United States Army National Guard
06.2020 - Current
PART TIME SUPERVISOR
UPS
06.2020 - Current
Package Handler
UPS
11.2019 - Current
Overnight Stocker/Receiver
Lowes
06.2015 - 08.2016
Assistant Manager
Sneaker House
11.2014 - 09.2018
Overnight Stocker/Receiver
Target
03.2014 - 05.2014
Federal Student Worker
University of Louisiana at Lafayette
03.2013 - 06.2014
Master of Science - Public Administration
Louisiana State University
Bachelor of Science - General Studies
University of Louisiana at Lafayette