Senia Murray
Bayonne,NJ
Summary
Value-Based Coordinator with extensive experience at Optum, UnitedHealth Group, specializing in enhancing healthcare outcomes and revenue through strategic initiatives. Proven ability to improve provider performance and patient experience while managing multiple projects and meeting tight deadlines. Strong organizational skills, advanced software proficiency, and expertise in project management and diagnostic coding. Committed to boosting customer satisfaction and ensuring compliance with documentation and reporting requirements.
Overview
6
6
years of professional experience
Work History
Value-Based Coordinator
Optum - UnitedHealth Group
, New Jersey
11.2021 - 04.2025
- Developed comprehensive strategies and standards to enhance quality and provider performance while maximizing revenue.
- Performed diagnostic coding for insurance providers such as Clover, WellCare, Anthem, and others, ensuring compliance with ICD-10 standards.
- Led projects for WellCare, Fidelis Care, managing agendas using the EPIC EMR system to track, resolve, and ensure the accuracy of medical records.
- Addressed care gaps in patient charts for physicals, pediatric exams, and wellness visits.
- Utilized advanced software systems to manage patient suspect rosters and document chronic conditions. (Epic, Practice Assist Portal, Clover, ECG Quick Connect)
- Collaborated with coding and quality consultants to drive improvements in healthcare outcomes.
Phlebotomist Technician
Atlantic Health System - Overlook Hospital
Summit, New Jersey
06.2020 - 11.2021
- Delivered empathetic customer service through effective communication skills.
- Performed venipuncture, capillary blood collection, and heel sticks for pediatric patients.
- Conducted 12-lead EKG tests and collected urinalysis and stool specimens as required.
- Stored blood samples accurately while addressing patient inquiries and providing first aid.
- Executed COVID-19 testing with precision and efficiency, ensuring timely results.
Population Health Administration
Optum Medical Group
Secaucus, New Jersey
01.2019 - 06.2020
- Coordinated transitional care management and patient outreach for seamless healthcare experiences.
- Gained expertise in Epic and Athena systems to enhance patient data management.
- Analyzed outreach data and case management using advanced spreadsheet techniques.
- Assisted patients in transitioning from discharge facilities to follow-up appointments within two days.
- Scheduled timely appointments within 7-14 days while identifying community health resources.
- Managed COVID-19 testing and vaccine administration across diverse groups, including schools and first responders.
- Provided accurate information on COVID-19 vaccines and testing at multiple locations.
Education
Bachelor of Science - Health Care Management Candidate
Liberty University
Lynchburg, VA05-2025
Associate in Science (A.S.) -
Bergen Community College
Paramus, New Jersey12.2015
Skills
- Customer service and support
- Organizational skills
- Documentation and record-keeping
- Reports and presentations
- Workflow documentation
- Planning and scheduling
- Project coordination
- Project management
- EKG technician
- Phlebotomy technician
References
References available upon request
Timeline
Value-Based Coordinator
Optum - UnitedHealth Group
11.2021 - 04.2025
Phlebotomist Technician
Atlantic Health System - Overlook Hospital
06.2020 - 11.2021
Population Health Administration
Optum Medical Group
01.2019 - 06.2020
Bachelor of Science - Health Care Management Candidate
Liberty University
Associate in Science (A.S.) -
Bergen Community College
Similar Profiles
Lisa PorterfieldLisa Porterfield
Executive Assistant at Optum, UnitedHealth GroupExecutive Assistant at Optum, UnitedHealth Group
AMBRISH NANJAPPAAMBRISH NANJAPPA
Senior Medical Coder at Optum, UnitedHealth GroupSenior Medical Coder at Optum, UnitedHealth Group
KM. NEHA SINGHKM. NEHA SINGH
Medical Coding Analyst at Optum, UnitedHealth GroupMedical Coding Analyst at Optum, UnitedHealth Group
Dana AttarDana Attar
Vice President, Product & Commercial Strategy, Innovation & New Ventures at Optum – UnitedHealth GroupVice President, Product & Commercial Strategy, Innovation & New Ventures at Optum – UnitedHealth Group
RICHARD ELMORRYRICHARD ELMORRY
Recreation Therapist at Optima Care Castle HillRecreation Therapist at Optima Care Castle Hill