Senica Ott
Chicago,IL
Summary
Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Dragonfly Delivery
04.2023 - Current
- Deliver catering orders and ensure product is in prime condition.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Inspected load security and checked for damages.
- Kept detailed records of deliveries and money received from customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
Nanny
Vicky Zhou
06.2021 - 02.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Engaged with children on age-appropriate level.
- Monitored children's play activities to verify safety.
- Transported children to and from activities using personal or family vehicle.
- Encouraged children to be understanding and patient with others.
- Regularly traveled with family to help with vacation activities and childcare.
- Supervised children on playground to help develop physical and social skills.
- Coordinated playdates and outings to meet children's physical and social needs.
- Supervised children engaged in physical activity, learning and social skills with peers.
Delivery Driver
Amazon Flex Driver
01.2021 - 12.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Associate
Potbelly Sandwich Shop
01.2021 - 05.2022
- Provide excellent customer services
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Deliver checks and collect payments.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Maintained relationships with customers to maximize sales opportunities.
- Utilized customer feedback to improve product offerings.
- Managed efficient cash register operations.
Doordash Driver
DoorDash
03.2019 - 01.2021
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
- Assisting with loading and unloading items from vehicles
- Accepting payments for delivered items
- Providing excellent customer service, answering questions, and handling complaints from clients
- Adhering to assigned routes and following time schedules
- Abiding by all transportation laws and maintaining a safe driving record
- Preparing reports and other documents relating to deliveries
- Operating equipment and machines, such as cars, trucks, forklifts, etc.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Nail Technician
Lansing Nails
05.2020 - 07.2020
- Give nail care services
- Nail technicians take care of hands and feet by cutting and shaping nails, maintaining nail beds, giving massages, and applying nail polish, acrylics or other nail art
- Keep tools clean
- It’s important for nail technicians to sterilize their equipment and keep a sanitized station so they don’t spread infections
- Promote new products
- Spas and salons may offer new packages or services that nail technicians encourage their clients to try.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Education
Thomas A Edison Jr-Sr High School
Lake Station, INSkills
- Packing Slips
- Serve Customers
- Spanish Fluency
- Cargo Handling
- Safety
- Bathing and Dressing
- Housekeeping
- Behavior Modeling
- Childcare Techniques
- Superior Communication Skills
- Food Handling Training
- Early Childhood Development
Certification
Food Handler January 2021 to January 2024
being a mother
As a mother to a 4-year old child myself, I truly believe I have the skills to mentor and nurture other kids as if they were my own.
Timeline
Delivery Driver
Dragonfly Delivery
04.2023 - Current
Nanny
Vicky Zhou
06.2021 - 02.2023
Delivery Driver
Amazon Flex Driver
01.2021 - 12.2022
Associate
Potbelly Sandwich Shop
01.2021 - 05.2022
Nail Technician
Lansing Nails
05.2020 - 07.2020
Doordash Driver
DoorDash
03.2019 - 01.2021
Thomas A Edison Jr-Sr High School
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