- Cooking
- Community Cleanup
- Getting involved in local advocacy groups to promote positive change in the community
- Dancing
- Enjoy participating in [activity] for overall physical and mental well-being
- Swimming
- Participate in basketball, softball and netball, as recreational activities to maintain physical fitness
Senimili Waqavakatoga
Midland,PA
Summary
Customer Service Begins & Ends with a Smile. Don't make Customers Happy, Make Happy Customers.
Dedicated caregiver with strong skills in personal care assistance, active listening, and mobility support. Committed to enhancing client well-being through personalized care plans and fostering a safe, compassionate environment.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Companion Caregiver
Fenna Shawdyik
Woodland, CA
02.2023 - 09.2025
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Assisted clients with daily living activities, improving their quality of life.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Enhanced client well-being by providing companionship and engaging in meaningful conversations.
- Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
- Maintained accurate documentation of client progress, including daily logs of activities and observed behaviors.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
- Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
Companion Caregiver
Lillian Mar
Sacramento, CA
05.2024 - 07.2025
- Fostered strong relationships with clients, promoting trust and emotional well-being.
- Implemented personalized care plans to address individual client needs and preferences.
- Encouraged physical activity according to her ability, fostering improved motor function and overall health benefits.
- Facilitated medication management for client, ensuring proper dosage and timely administration.
- Supported family members by offering respite care services, allowing them time for personal pursuits or relaxation.
- Assisted clients with personal grooming tasks, preserving dignity and selfesteem.
- Responded quickly to emergency situations following established protocols; ensured prompt medical attention while remaining calm and supportive.
- Educated families on available resources related to caregiving responsibilities; facilitated connections to local support groups when needed.
- Monitored client health status through regular check-ins, promptly reporting any concerns or changes in condition to healthcare providers.
Companion Caregiver
Janet Hayes
Esparto, CA
11.2021 - 04.2024
- Provided compassionate support to clients, enhancing their daily living experiences.
- Assisted with personal care routines, ensuring dignity and respect for each client.
- Developed engaging activities tailored to individual interests and abilities.
- Coordinated transportation arrangements, facilitating access to medical appointments and social outings.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Administrative Assistant
Japana International Cooperation Agency (Fiji) Office
Suva, Fiji
04.2011 - 09.2021
- Logistic Arrangements of Air Ticketing, Hotel Arrangements and Transportations for all JICA Officials
- Facilitation of Visa Extensions with Foreign Affairs for JICA Japanese personnel
- Coordinated scheduling and logistics for meetings and events, ensuring seamless operations.
- Managed correspondence and communication between stakeholders, enhancing information flow.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Trained new administrative staff on office procedures and software applications, fostering team development.
- Implemented process improvements that streamlined administrative workflows, increasing overall productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Receptionist
Japan International Cooperation Agency (JICA) Fiji Office
Suva, Fiji Islands
11.2009 - 04.2011
- Managed front desk operations, ensuring efficient communication and visitor engagement.
- Coordinated appointments and meetings, optimizing office scheduling for staff and clients.
- Maintained organized filing systems, improving document retrieval efficiency for team members.
- Handled incoming calls and inquiries, providing accurate information to enhance customer service.
- Developed and implemented office procedures, contributing to enhanced workflow efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Accounting & Administrative Assistanct
Flex Pacific (Fiji) Lt
Suva, Fiji Islands
11.2008 - 11.2009
- Managed scheduling and appointments for executives, ensuring efficient time management.
- Coordinated communication between departments to streamline project workflows.
- Assisted in preparing reports and presentations, enhancing information clarity.
- Maintained accurate records and files, improving data retrieval processes.
- Supported office operations by ordering supplies and managing inventory levels.
- Implemented filing systems that increased document organization and accessibility.
- Facilitated training sessions for new staff on administrative procedures and tools.
Education
Bachelor of Arts - Tourism Management
University of The South Pacific (USP)
Suva, Fiji04-2008
Skills
- First aid and CPR
- Fall prevention
- Personal care assistance
- Transportation services
- Mobility assistance
- Elderly care
- Active listening
Certification
- DCA - Direct Care Aide
Interests
Timeline
Companion Caregiver
Lillian Mar
05.2024 - 07.2025
Companion Caregiver
Fenna Shawdyik
02.2023 - 09.2025
Companion Caregiver
Janet Hayes
11.2021 - 04.2024
Administrative Assistant
Japana International Cooperation Agency (Fiji) Office
04.2011 - 09.2021
Receptionist
Japan International Cooperation Agency (JICA) Fiji Office
11.2009 - 04.2011
Accounting & Administrative Assistanct
Flex Pacific (Fiji) Lt
11.2008 - 11.2009
Bachelor of Arts - Tourism Management
University of The South Pacific (USP)