Senoj Jones
Antelope,CA
Summary
Highly motivated employee with extensive customer service and sales experience. Outgoing sales and customer service professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Security Officer
Safe Choice Security/Volunteers of America
07.2023 - Current
- Greeted guests as well as residents of the shelter professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Thoroughly searched clients person and belongings for contraband, drugs, and weapons before granting them entry to the shelter
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- promptly contacted law enforcement and 911 when specific emergencies called for that course of action
Personal Assistant
Zakius & Sianna Via YOUTUBE
08.2022 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
Sales Lead
Finish Line, JD Sports
04.2023 - 06.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet customer's needs.
Leasing Consultant
FPI Management
10.2022 - 04.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Sales Associate
Foot Locker inc , Champs
09.2020 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Increased sales by 15-20% during holiday peak season.
- Educated clients on current promotional offerings and products using persuasive selling tactics
Crew Member
Carl’s Jr.
10.2019 - 05.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Theater Team Member
Cinemark Theaters, greenback lane
07.2019 - 10.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
Education
Certificate - Real Estate
Real Estate Express
01.2024
High School diploma - General Education
Highlands High School
06.2020
Skills
- Multitasking Abilities
- Active Listening
- Quick learner
- Works well under pressure
- Decision-Making
- MS Office
- Flexible and Adaptable
- Report Writing
- Superior customer service
- Knowledge of various medical terminology, procedures, views, and equipment
- Knowledge of various medical terminology, procedures, views, and equipment
- Able to demonstrate competent job performance and effective communication
Accomplishments
- Awarded “Employee of the Month” in 2021.
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Security Officer
Safe Choice Security/Volunteers of America
07.2023 - Current
Sales Lead
Finish Line, JD Sports
04.2023 - 06.2024
Leasing Consultant
FPI Management
10.2022 - 04.2023
Personal Assistant
Zakius & Sianna Via YOUTUBE
08.2022 - Current
Sales Associate
Foot Locker inc , Champs
09.2020 - 11.2022
Crew Member
Carl’s Jr.
10.2019 - 05.2020
Theater Team Member
Cinemark Theaters, greenback lane
07.2019 - 10.2019
Certificate - Real Estate
Real Estate Express
High School diploma - General Education
Highlands High School
Similar Profiles
Jennelle WoodJennelle Wood
Security Guard at Safe Choice SecuritySecurity Guard at Safe Choice Security
Tamia EdwardsTamia Edwards
Direct Support Professional at Volunteers of AmericaDirect Support Professional at Volunteers of America
Michelle HernandezMichelle Hernandez
Family Advocate II at Volunteers of America of Greater Los AngelesFamily Advocate II at Volunteers of America of Greater Los Angeles
Sarah AmiriSarah Amiri
Main Teaching Assistant/ Math and Reading Tutor at Kumon Math and Reading Center of AntelopeMain Teaching Assistant/ Math and Reading Tutor at Kumon Math and Reading Center of Antelope
DELANY SHAY HALLDELANY SHAY HALL
Emergency Medical Technician/Field Training Officer at Performance EMSEmergency Medical Technician/Field Training Officer at Performance EMS