Seny Salvon
Amherst,MA
Summary
A seasoned pharmacy professional with a proven track record at CVS Health, excelling in medication dispensing and patient counseling, ensuring optimal health outcomes. Leadership significantly enhanced pharmacy efficiency and patient satisfaction, embodying a commitment to quality assurance and effective team coaching. Professional pharmacist with extensive experience in managing pharmacy operations and leading teams to achieve optimal results. Adept at ensuring regulatory compliance, optimizing inventory management, and enhancing customer service. Strong focus on collaboration, adaptability, and delivering consistent outcomes. Skilled in staff training, workflow optimization, and strategic planning, with commitment to maintaining high standards in all aspects of pharmacy management.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
CVS Health
Amherst, MA And Various Locations In Conncecticut
03.1993 - Current
- Effectively resolved insurance rejections and other billing issues.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
- Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.
- Maintained state and federal records of legendary drugs and controlled substances.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
- Decreased wait times for patients by optimizing the use of pharmacy technology and automation systems.
- Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.
- Educated patients about possible drug interactions and gave special administration instructions.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Supervised and coached team of pharmacy technicians and trainees.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Educated patients on proper medication use.
Interim Pharmacy Manager
CVS Health
Amherst, MA
11.2023 - 05.2025
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Collaborated with store manager to maintain daily operations.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Enhanced patient safety by implementing rigorous medication error prevention protocols.
- Managed budget effectively, controlling expenses while ensuring pharmacy was well-stocked and staffed.
- Maintained safe work environment by adhering to safety protocols and guidelines.
- Led team to exceed regional targets for flu vaccinations, conducting community outreach and education.
Retail Pharmacy Manager
CVS Health
Amherst, MA And Various Locations In Connecticut
07.1995 - 04.2013
- Developed a strong team through effective recruitment, training, and performance management strategies.
- Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
- Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
- Fostered a positive work environment by addressing staff concerns promptly and fairly.
- Collaborated with other pharmacy managers within the organization to share best practices and identify opportunities for improvement across locations.
- Managed pharmacy inventory for optimal product availability and reduced waste.
- Maximized employee productivity through effective scheduling, delegation of tasks, and ongoing feedback on performance goals.
- Strengthened relationships with healthcare providers to facilitate seamless communication regarding patient medications and therapies.
Education
Bachelor Of Science In Pharmacy - Pharmacy
University of Connecticut
Storrs, CT12.1992
Skills
- Drug utilization review
- Pharmacy Automation Systems
- Immunization Administration
- Committed to quality assurance
- Flexibility in scheduling
- Health education advice
- Retail pharmacy procedure knowledge
- Medication inventory management
- Adverse Reaction Reporting
- Motivated self-starter
- Pharmacy law knowledge
- HIPAA regulations compliance
Certification
Certified Immunology Pharmacist
APhA
CPR/BLS Certified
Professional Licensure
Registered Pharmacist
Commonwealth of Massachusetts, June, 2010 to present
State of Connecticut, March, 1993 to present
Timeline
Interim Pharmacy Manager
CVS Health
11.2023 - 05.2025
Retail Pharmacy Manager
CVS Health
07.1995 - 04.2013
Staff Pharmacist
CVS Health
03.1993 - Current
Bachelor Of Science In Pharmacy - Pharmacy
University of Connecticut