Summary
Overview
Work History
Education
Skills
Timeline
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Seong Wang

Palisades Park,NJ

Summary

Experienced Restaurant server/manager with 3+ years in management and 7+ years in the customer service/hospitality industry, focused on satisfying customer expectation, communication, educating customers on products, and promoting sales. Seeking a new opportunity and professional growth in a new industry by utilizing my skills in providing exceptional experience for clients and generating sales.

Overview

10
10
years of professional experience

Work History

Assistance Manager

Izakaya Raku
01.2014 - 03.2020

Server/Bartender

Toribar NYC
06.2020 - 07.2022

Manager

Bleu On Broad
09.2022 - 01.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in service.
  • Maintained extensive knowledge of products to promote sales.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within business.
  • Collaborated closely with other employees within the business to achieve shared goals and maintain seamless operations.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional service.
  • Carefully interviewed, selected, trained, and supervised staff.

Education

High School Diploma -

Palisades Park Jr-Sr High School
Palisades Park, NJ
05.2011

Associate of Science - Sports Science

Bergen Community College
Paramus, NJ
05.2018

Skills

  • Client satisfaction
  • Management skills
  • Bilingual (English/Korean)
  • Communication skills
  • Upselling
  • Sales Development
  • Teamwork and Collaboration
  • Relationship Building

Timeline

Manager

Bleu On Broad
09.2022 - 01.2024

Server/Bartender

Toribar NYC
06.2020 - 07.2022

Assistance Manager

Izakaya Raku
01.2014 - 03.2020

High School Diploma -

Palisades Park Jr-Sr High School

Associate of Science - Sports Science

Bergen Community College

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Seong Wang