Seonmin Yong
Federal Way,WA
Summary
Results-oriented office worker experienced in customer service and documentation management. Skilled in relationship building and team collaboration, contributing to seamless office operations and enhanced customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Worker
LG Hellovision Company
03.2020 - 09.2020
- Processed customer inquiries and resolved issues efficiently.
- Managed office documentation and maintained organized filing systems.
- Assisted in coordinating office events and meetings to enhance team collaboration.
Shop Seller
Supermarket
01.2018 - 11.2019
- Assisted customers with product inquiries
- Operated point-of-sale systems efficiently to process transactions accurately.
- Trained new staff on store policies, procedures, and customer service best practices.
Education
Bachelor of Science - Health Information Management
Gwangju University
Gwangju, KR02.2021
Skills
- Verbal communication
- File organization
- Customer service
- Medical records management
- Medical terminology
- Relationship building
Certification
- Certified Health Insurance Claims Reviewer (Level 2) -In korea
- Medical Terminology Certification (Level 2)-In korea
- CNA- both korea and US
- Computer Applications Specialist Certification (Level 2)
Timeline
Office Worker
LG Hellovision Company
03.2020 - 09.2020
Shop Seller
Supermarket
01.2018 - 11.2019
Bachelor of Science - Health Information Management
Gwangju University