Jasimine Tsang
Glendale,AZ
Summary
Driven and dynamic professional, showcasing exceptional time management and customer service skills, achieving high-quality outcomes. Skilled in quickly mastering new processes, significantly enhancing operational efficiency. Demonstrates critical thinking and a collaborative spirit, vital for fast-paced environments. Eager to contribute to an established organization while enhancing my abilities in a supportive environment.
Overview
4
4
years of professional experience
Work History
Fulfillment Team Member
Target
11.2023 - Current
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing orders
- Participated in ongoing training and professional development opportunities to stay current on industry trends and best practices for fulfillment operations
- Led training sessions for new hires on the fulfillment process, ensuring comprehensive understanding of procedures and best practices
- Efficiently packed orders with attention to detail, consistently exceeding quality and accuracy expectations
Crew Member
Jamba Juice
07.2022 - 02.2023
- Crafted a variety of smoothies tailored to customer preferences, ensuring high-quality and consistent flavor
- Assisted customers with orders, provided product information, and maintained a friendly and welcoming atmosphere
- Performed daily cleaning tasks to uphold hygiene standards and ensured a tidy workspace
- Responsible for opening and closing procedures, including cash handling and inventory management
Crew Member
Coldstone Creamery
03.2021 - 05.2022
- Provided exceptional customer service, addressing concerns or issues promptly and professionally
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness
- Trained new team members on procedures, customer service, and company policy
Crew Member
Einstein Bros. Bagels
12.2020 - 03.2021
- Provided prompt and friendly assistance, addressing customer inquiries and resolving issues to ensure satisfaction
- Took orders, prepared meals, and collected payments while optimizing workflow during peak hours
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously, without compromising quality and efficiency
Education
High School Diploma -
North Pointe Preparatory
Peoria, AZ05.2021
Skills
Outstanding Customer Service
Motivated Team Player
Exceptional time management skills
Strong Critical Thinking
Languages
English
Chinese (Cantonese)
Timeline
Fulfillment Team Member
Target
11.2023 - Current
Crew Member
Jamba Juice
07.2022 - 02.2023
Crew Member
Coldstone Creamery
03.2021 - 05.2022
Crew Member
Einstein Bros. Bagels
12.2020 - 03.2021
High School Diploma -
North Pointe Preparatory
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