Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Heritage Coffee Company
11.2022 - Current
Greet and communicate with customers to take beverage orders, and offer recommendations based on taste preferences.
Memorize recipes for specialty coffee beverages, and seasonal offerings.
Assist in the preparation of baked goods, including muffins, cookies, scones, and cakes.
Maintain a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Follow safety procedures while operating machinery, such as grinders and espresso machines.
Monitor inventory levels of supplies, and restock when necessary.
Provide excellent customer service by responding to inquiries quickly and professionally.
Operate cash registers to process customer payments.
Follow health, safety and sanitation guidelines to pass state inspections.
Collaborate with team members to ensure efficient workflow and high-quality service during peak hours.
Train new baristas on coffee-making techniques, customer service standards, and operational procedures.
Seasonal Worker
Alaskan Fudge Company
07.2022 - 10.2022
Provided assistance to customers on the phone or in person at the counter.
Assisted with cleanup and closeout duties
Greeted and assisted customers to foster positive experiences.