Sequoia Harrison
Westland
Summary
Results-oriented Materials Team Lead with progressive experience in logistics coordination, inbound scheduling, trailer utilization planning, and operational reporting. Lead a team of shipping and receiving clerks while serving as a key point of contact for customers and management. Recognized for improving shipment accuracy, supporting data-driven decision making, and maintaining production continuity. Pursuing a Bachelor's degree in Business Administration in Operations Management with a concentration of Logistics and Transportation.
Overview
6
6
years of professional experience
Work History
Materials Team Leader
Renaissance Global Logistics
01.2024 - Current
- Lead a team of 4 shipping and receiving clerks tu support daily inbound and outbound logistics operations
- Schedule inbound carrier appointments and coordinate outbound shipments to ensure on time delivery
- Serve as primary point of contact for customers regarding shipment status, delays, and delivery coordination
- Manage customer escalations and resolve shipment discrepancies in collaboration with cross-functional teams
- Generate and distribute operational performance reports in Excel to management, providing visibility into shipment activity, inventory discrepancies, and workflow performance
- Optimize trailer utilization for 53' trailers through pallet configuration and load planning analysis
Material Handler
Webasto
07.2021 - 01.2024
- Supported high volume automotive production by ensuring continuous material flow to assembly lines
- Operated a tugger to deliver parts based on scheduled production requirements
- Utilized handheld scanning devices to monitor inventory levels and generate replenishment orders for low stock materials
- Maintained assembly line readiness by proactively restocking components to prevent production downtime
- Conducted monthly inventory counts for assigned production lines to ensure accuracy and minimize discrepancies
- Followed strict safety protocols, PPE requirements, nd 5S procedures to maintain an organized and compliant work environment
Customer Service Representative
Arise Platform
08.2020 - 06.2022
- Managed high volume customer inquires while maintaining service level agreements
- Resolved escalated customer concerns through effective communication and problem solving
- Documented account updates and service actions accurately within internal systems
- Maintained professionalism and performance metrics in a fast paced environment.
Education
Operations Management
Southern New Hampshire University
Hooksett, NH10-2028
Skills
- Logistics & Transportation Coordination
- Trailer Load Planning & Utilization
- Inventory Management
- ERP Systems (JDE, MGO, SAP)
- Microsoft Excel Reporting & Data Analysis
- Team Leadership & Training
- Customer Escalation Management
- International Sipping Documentation
- Carrier Scheduling
Timeline
Materials Team Leader
Renaissance Global Logistics
01.2024 - Current
Material Handler
Webasto
07.2021 - 01.2024
Customer Service Representative
Arise Platform
08.2020 - 06.2022
Operations Management
Southern New Hampshire University