Sequoia Moore
Brooklyn
Summary
Dynamic communications professional with a proven track record at The Family Center, excelling in strategic initiatives and cross-departmental collaboration. Skilled in crisis de-escalation and documentation management, I enhance operational efficiency and foster transparency, driving impactful communication strategies that align organizational goals with actionable outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Communications Team Co-Lead
The Family Center
04.2025 - Current
- Co-led strategic communication initiatives across the agency, facilitating cross-departmental collaboration and alignment.
- Represented the team in meetings with senior leadership, conveying team priorities, progress updates, and strategic recommendations.
- Designed and implemented communication frameworks and processes that improved transparency and interdepartmental coordination.
- Developed and presented proposals that enhanced internal communication systems and operational efficiency.
- Organized and led recurring team meetings to streamline information flow and ensure accountability on key initiatives.
- Acted as a liaison between staff and executive leadership, translating organizational goals into actionable communication strategies.
Operations Administrative Assistant
The Family Center
02.2024 - Current
- Managed daily operations of community-centered facility, ensuring safety, organization, and welcoming environment for clients and staff.
- Serve as the first point of contact for clients and stakeholders via phone and email, responding to inquiries with professionalism, discretion, and cultural sensitivity.
- Coordinated scheduling, meetings, and internal communications to enhance service delivery and foster interdisciplinary collaboration.
- Maintain accurate records and perform detailed data entry while upholding confidentiality and ethical standards.
- Monitor inventory and coordinate procurement to ensure uninterrupted program operations.
- Supported event coordination by preparing meeting spaces for workshops, support groups, and community programming, facilitating engagement and participation.
Student Counselor
Children of Promise
10.2020 - 04.2021
- Built trusting relationships with students and maintained open communication with family members to support student success.
- Guided students academically, ensuring completion of schoolwork and individual projects to enhance educational outcomes.
- Mentored groups of 5–20 students, fostering academic growth and providing a supportive environment.
- Facilitated emotional regulation and conflict resolution for students through consistent mentorship and structured guidance.
- Modeled positive behavior and reinforced social-emotional skills in group settings.
- Ensured adherence to public health and COVID-19 safety protocols while maintaining a supportive and structured environment.
Education
Bachelors - Community and Human Services, Concentration in Gender & Youth Studies
SUNY Delhi & SUNY Empire State College
Saratoga Springs, NY06-2026
Associates - Community and Human Services
SUNY Delhi & SUNY Empire State College
Saratoga Springs, NY08-2024
High School Diploma -
Frederick Douglass Academy Vll
Brooklyn, NY06-2019
Skills
- Group facilitation
- Crisis de-escalation
- Documentation & record management
- Ethical decision-making
- Conflict resolution
- Trauma-informed engagement
- Cultural humility
- Active listening
- Rapport building
Certification
- Mandated Reporter Certificate
- Mental Health First Aid Certification
- De-escalation Training
- Cultural Competence & Healthcare
- LGBTQIA+ Awareness and Inclusion
Volunteer Experience
- Member & Mentor, Messiah’s Children at Nazarene Congregational Church, 09/01/10, Present
- Communications Team Co-Lead, The Family Center, 04/01/25, Present
Timeline
Communications Team Co-Lead
The Family Center
04.2025 - Current
Operations Administrative Assistant
The Family Center
02.2024 - Current
Student Counselor
Children of Promise
10.2020 - 04.2021
Bachelors - Community and Human Services, Concentration in Gender & Youth Studies
SUNY Delhi & SUNY Empire State College
Associates - Community and Human Services
SUNY Delhi & SUNY Empire State College
High School Diploma -
Frederick Douglass Academy Vll