Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sera Oh

Lochbuie,CO

Summary

Committed job seeker with a history of meeting company needs with consistent and organized service. Well-versed in operating under tight schedules and with little supervision. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. High-energy Trainer familiar with establishing lesson plans to promote advancements in student learning.

Overview

1
1
year of professional experience

Work History

Food Runner

TopGolf
Thornton, CO
05.2023 - Current
  • Organized and delivered food orders while ensuring accuracy of items served to customers.
  • Assisted in training new staff members on restaurant operations and procedures.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

ACE Trainer

TopGolf
Thornton, CO
05.2023 - Current
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Recommended changes or improvements in existing training processes as needed.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.

Education

High School Diploma -

Weld Central High School
Keenesburg, CO
05.2024

Skills

  • Server Support
  • Kitchen Communication
  • Order Management
  • New Hire Training
  • Interpersonal Communication
  • Team Leadership and Supervision
  • Coaching and Mentoring

Timeline

Food Runner

TopGolf
05.2023 - Current

ACE Trainer

TopGolf
05.2023 - Current

High School Diploma -

Weld Central High School

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Sera Oh