Summary
Overview
Work History
Education
Skills
Contact
Timeline
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Serafina Lewis

Santa Rosa,CA

Summary

I'm a driven and detail-oriented professional with hands-on experience at Chik-Fil-A, where I've excelled in delivering exceptional customer service and proficient cash handling. Known for my quick learning ability, I've taken on the responsibility of training new team members and resolving customer complaints with ease. My flexibility and strong teamwork have played a significant role in our store's success, ensuring a safe and high-quality service environment. I'm passionate about creating positive customer experiences and always ready to step up during busy periods or when colleagues need support. My goal is to continue contributing to a dynamic team while growing my skills and experience.

Overview

1
1
year of professional experience

Work History

Team Member

Chik-Fil-A
08.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

Jamba Juice
11.2023 - 08.2024
  • Keep work areas clean, organized, and safe to promote efficiency and team safety.
  • Quickly learn all required tasks to maximize performance.
  • Work scheduled shifts and stay available during coworker absences, holidays, and busy periods.
  • Contribute to team success by completing jobs quickly and accurately.
  • Train new team members on company procedures and safety requirements.
  • Assist with inventory counts and stocking of merchandise.
  • Address and resolve customer complaints politely and professionally.
  • Operate the register to process payments and handle cash.



Education

High School Diploma -

The Eclectic School House
10.2023

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Cash Handling
  • Following Instructions
  • Collaboration and Teamwork
  • Flexible Schedule
  • Workplace Safety
  • Safety understanding
  • Willingness to learn

Contact

Chik-Fil-A 

707-542-2456

Santa Rosa, CA 95403


Jamba Juice

707-527-5501

Santa Rosa, CA 95403


Personal Contact

707-791-8484

Santa Rosa, CA 95403

Timeline

Team Member

Chik-Fil-A
08.2024 - Current

Team Member

Jamba Juice
11.2023 - 08.2024

High School Diploma -

The Eclectic School House

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Serafina Lewis