Seraphina Cumberbatch
Brooklyn
Summary
Dynamic and dedicated professional with a friendly demeanor and strong customer service skills, Proven ability to enhance customer experiences and foster teamwork, Adaptable and quick to learn, I thrive in fast-paced environments, ensuring satisfaction and maintaining high standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Customer Service
Little Miss Muffin in Her Stuff’n
Brooklyn, NY
02.2022 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted over 100 customers daily with menu selections.- Processed transactions and maintained sanitation standards.
Para / One-to-One Assistant
Parsons Preschool
Queens, NY
04.2024 - 10.2025
- Crafted comprehensive lesson plans that promote active learning and development in children.
- Directed coordination of daily tasks, ensuring efficient transitions between educational sessions.
- Implemented tailored care strategies for children, enhancing engagement in daily activities and educational lessons.
- Guided new staff in mastering preschool policies and instructional techniques to ensure high-quality education delivery.
- Coordinated efforts with parents to ensure effective communication regarding student needs and progress.
Barista / Food Server
Starbucks Brighton Beach
Brooklyn, NY
11.2023 - 04.2024
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and blenders to ensure consistent drink quality.
- Maintained cleanliness and organization in work area to meet health standards.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Crafted high-quality coffee drinks and assisted customers with menu selections.
Education
No Degree - Medical Assistant Program
Allen School of Health Sciences
Brooklyn High School Diploma -
High School For Public Service - Heroes of Tomorrow**, Ne
New York, NY06.2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
CPR Certification
Timeline
Para / One-to-One Assistant
Parsons Preschool
04.2024 - 10.2025
Barista / Food Server
Starbucks Brighton Beach
11.2023 - 04.2024
Food Service Customer Service
Little Miss Muffin in Her Stuff’n
02.2022 - Current
No Degree - Medical Assistant Program
Allen School of Health Sciences
High School Diploma -
High School For Public Service - Heroes of Tomorrow**, Ne