2024
SERAPHINA CUMBERBATCH
Little Miss Muffin ‘N'Her Stuff'n
Brooklyn,NY
5
years of professional experience
Dynamic and dedicated professional with a friendly demeanor and strong customer service skills. Proven ability to enhance customer experiences and foster teamwork. Adaptable and quick to learn. Thrive in fast-paced environments, ensuring satisfaction and maintaining high standards.
Work History
2024
4 Years 9 Months- Process 80 transactions weekly while maintaining accurate register handling and food safety standards.
- Assist over 100 customers daily with menu selections and service questions in a fast-paced setting.
- Maintain sanitation standards across the service area to support a clean, efficient customer experience.
- Work effectively in fast-paced environments while staying responsive to changing customer demand.
- Use problem-solving skills to resolve menu or order issues quickly and keep service moving.
Para / One-to-One Assistant
1 Year 6 Months- Supported 50 children daily through tailored care strategies that increased engagement in activities and lessons.
- Created lesson plans that promoted active learning and supported developmental growth across preschool activities.
- Guided new staff on preschool policies and instructional techniques to support consistent classroom delivery.
- Coordinated parent communication to share student needs and progress clearly with families.
Barista / Food Server
5 Months- Maintained a clean, organized work area to support health standards and smooth shift operations.
- Trained new baristas on beverage preparation and customer service techniques.
- Assisted customers with menu selections while delivering friendly, efficient service.
Education
- Emergency Medical Technician
Medical Assistant Program - Anatomy and Physiology, Clinical Office Procedures, Phlebotomy, EKG, Patient Care, CPR, Interpersonal Communications
No Degree
High School Diploma
Skills
Customer service
Problem solving
Meal service
Food safety standards
Point of sale operation
Lesson planning
Classroom support
Activity coordination
Parent communication
Child supervision
CPR certification
Timeline
Para / One-to-One Assistant
Parsons Preschool
04.2024 - 10.2025Read More
Barista / Food Server
Starbucks Brighton Beach
11.2023 - 04.2024Read More
2024
Little Miss Muffin ‘N'Her Stuff'n
02.2022 - CurrentRead More
High School For Public Service - Heroes of Tomorrow
High School Diploma
Read More
Code One EMT Training
from Emergency Medical Technician
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Allen School of Health Sciences
Medical Assistant Program from Anatomy and Physiology, Clinical Office Procedures, Phlebotomy, EKG, Patient Care, CPR, Interpersonal Communications
Read More