Seraphina Muscara
Dunkin' Donuts
Bristol,CT
2
years of professional experience
Results-oriented professional with extensive experience in customer service and teamwork. Skilled in resolving complex issues while upholding quality standards. Demonstrated leadership and collaboration capabilities enhance the customer experience and operational efficiency.
Work History
Team Member
1 Year 9 Months- Operated point-of-sale system efficiently, processing orders and payments accurately.
- Collaborated with team members to meet daily production goals in fast-paced a fast-paced environment.
- Prepared and served food and beverages, ensuring adherence to quality standards.
- Collaborated with team members to meet daily production goals in a fast-paced a fast-paced environment.
- Engaged with customers to provide exceptional service and address inquiries or concerns promptly.
- Assisted in training new employees on operational procedures and customer service expectations.
Life Guard
2 Months- Responded swiftly to emergencies, performing first aid and CPR as necessary.
- Enforced facility rules to promote a safe and enjoyable environment for patrons.
- Participated in ongoing training sessions to enhance lifesaving skills and knowledge of protocols.
- Provided excellent customer service, addressing inquiries and concerns promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Early Childhood Education, English
High School Diploma
- Winninger Family Scholarship Recipient
- Foo FieldScholarship Recipient
- Extracurricular Activities: Interact Club, Dance Team Manger, Newspaper, Theater
- National Honor Society Member
Skills
Customer service
Collaboration and teamwork
Organizing work stations
Adhering to guidelines
Problem-solving
Complex Problem-solving
Creativity and innovation
Following instructions
Leadership qualities
Analytical skills
Interests
Acting and Theater
Creative Writing
Drawing and Painting
Volunteer Work
Youth mentor
providing guidance and support to empower the next generation of leaders.
Hiking
Road Trips
Historical Exploration
Timeline
Life Guard
Lake Compounce
05.2026 - 07.2026Read More
Team Member
Dunkin' Donuts
11.2024 - CurrentRead More
Eastern Connecticut State University
Bachelor of Science from Early Childhood Education, English
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Bristol Central High School
High School Diploma
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