Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Timeline
Lead Kindergarten Teacher/Specialist/Second Teacher

Serbrina Cheeks

National Heritage Academies
Toledo,OH
2027
years of professional experience
1
Certification

Results-oriented manager with extensive experience in training, mentoring, and supporting staff. Proven expertise in conference and event planning, grant contract allocation, and budgeting. Accomplished public speaker and consultant with a strong record of enhancing business performance across diverse industries through strategic advice and analytical problem-solving.

Work History

Independent Contractor

The Cheeks View LLC | 2021 - Current
  • Created comprehensive educational curricula to enhance learner engagement. to enhance learner engagement and knowledge retention.
  • Facilitated mentorship sessions for individuals aged 12 and above to enhance personal development.
  • Provided guidance and coaching to individuals to support their personal and professional growth.
  • Delivered exceptional customer service to strengthen relationships and create future business opportunities.
  • Analyzed user feedback to identify trends and inform improvements in service offerings.
  • Developed educational curricula
  • Coordinated schedules, deadlines, and task priorities to support daily operations.

Personal Assistant

8 Years 5 Months
The Cheeks View LLC | 2018.06 - Current
  • Coordinated administrative tasks, including answering emails, scheduling meetings, and arranging domestic and international travel to ensure smooth operations.
  • Delivered customer service as first point of contact, addressing inquiries and facilitating positive interactions.
  • Maintained confidentiality in handling sensitive information. at handling confidential information.
  • Developed presentations for team meetings, enhancing communication and understanding of key topics.
  • Maintained appropriate filing of personal and professional documentation.
  • Prepared customer spreadsheets and kept online records.
  • Created presentations, as assigned.

Educational Director/ Educational Consultant

7 Years 1 Month
Sunshine Nursery & Daycare Center | 2007.07 - 2014.08
  • Developed and implemented educational curricula for children, ages 6 months - 6 years old, incorporating academics and creative arts with emphasis on language development.
  • Supervised and observed teaching staff of 25+ to ensure that lesson plans, classroom management and instruction met educational standards.
  • Ensured center's compliance with government agencies through proactive oversight and guidance.
  • Displayed a calm demeanor during challenging situations to effectively deescalate conflicts.
  • Collaborated with customers, management, and sales team to identify needs and recommend tailored solutions.
  • Provided exceptional service to clients, fostering strong relationships for future business opportunities.

Event Planner and Social Media Director

6 Years 10 Months
The Cheeks View LLC | 2020.01 - Current
  • Devised specific strategies for each clients based on goals, branding and target demographics.
  • Excellent written, verbal and critical thinking skills.
  • Collaborated strong support systems with families, educational institutions, religious institutions and community.
  • Created and managed social media content, including text, audio, visual and multimedia formats.
  • Engaged users with prompt responses, organized competitions, ask questions and cultivated relationships.
  • Monitored social media trends, including developments in design, applications, strategy and innovation to stay relevant and effective.
  • Created comprehensive marketing plans to boost brand image, increase customer engagement and improve conversions.

Lead Kindergarten Teacher/Specialist/Second Teacher

2 Years 8 Months
National Heritage Academies | 2024.03 - Current
  • Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
  • Utilized diverse instructional strategies, including cooperative learning, hands-on activities, and technology integration, to boost student engagement and deepen comprehension
  • Differentiated instruction to meet the individual needs of students with varying academic levels and learning disabilities
  • Established clear behavioral expectations and fostered a supportive community, contributing to a positive classroom environment that encouraged student participation
  • Assessed student progress through regular formative assessments, quizzes, tests, projects, and presentations
  • Analyzed assessment data to identify areas of improvement and tailored instruction accordingly
  • Collaborated with colleagues to develop interdisciplinary units that integrated multiple subjects into cohesive lessons
  • Provided timely feedback on assignments to promote growth mindset and encourage continuous improvement
  • Implemented classroom management techniques that maintained order and created a learning environment supportive of student success
  • Served as a mentor teacher for new educators by providing guidance on curriculum planning, instructional strategies, and classroom management techniques

Center Director

11 Months
KinderCare Learning Centers | 2018.08 - 2019.07
  • Collaborated with current families and potential families for desired educational outcome.
  • Instrumental in recertification for NAEYC accreditation.
  • Evaluated staff performances using site standards and company coaching.
  • Administrative planning with local agencies.
  • Attended out of office events that were beneficial to the agency and its advancement.
  • Payroll (ADP).

Program Manager

1 Year 8 Months
82nd Street Academics | 2016.10 - 2018.06
  • Managed, supervised administrative and daily program operations, complying with policies and regulations.
  • Identified program obstacles and communicated possible impacts to team.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.

Educational Consultant

2 Years 9 Months
Sunshine Daycare | 2014.01 - 2016.10
  • Developed educational curricula for children ranging from pre-kindergarten to 6th grade.
  • Developed preschool curricula that conformed to New York State educational guidelines in preparation for integration to prekindergarten.
  • Coordinated compliance with state regulations for day care centers and educational programs, ensuring adherence to quality standards.
  • Coordinated & conducted professional development for administrators and staff.
  • Provided personalized academic support to parents and guardians through phone, email, and video chat, addressing students' specific needs.
  • Supervised and evaluated teaching/support staff to assess education standards, classroom policies and implemented changes based on data.
  • Coordinated training and professional development for teachers, enhancing teaching strategies to promote student learning.
  • Provided personalized customer service to parents and guardians regarding academic needs of students through phone calls, email and live video chat.

Educational Director

7 Years 7 Months
Sunshine Nursery & Daycare Center | 2007.01 - 2014.08
  • Developed and implemented educational curricula for children, ages 6 months - 6 years old, incorporating academics and creative arts with emphasis on language development
  • Supervised and observed a teaching staff of 25+ to ensure lesson plans, classroom management and instruction met educational standards
  • Evaluated lesson plans created by instructors to ensure alignment with educational goals.
  • Coordinated educational activities, staff development, and faculty lectures to enhance institutional mission and values.
  • Implemented program-level departmental policies and procedures.
  • Established and enforced program-level departmental policies and procedures to support educational objectives.
  • Reviewed instructors lesson plans.

Education

Bachelor of Arts - Early Childhood Education & Psychology

Brooklyn College | Brooklyn, NY

Master of Arts - Early Childhood Education & Psychology

Brooklyn College | Brooklyn, NY

Skills

Curriculum development
Compliance knowledge
Student guidance
Program development
Stakeholder engagement
Special education
Teacher coaching
Project coordination
Collaboration
Educational collaboration
Content review
Volunteer management
Educational collaborative planning
Conference/Event Planning
Academic personnel oversight
Analysis skills
Event coordination
Microsoft Office Suite
Student mentorship
Financial planning
Public Speaking
Leadership
School experience
Teamwork
Client relationship building
Proofreading
Leadership
Analysis skills
Microsoft Office Suite
Customer engagement
Time management

Accomplishments

    Auther

Certification

  • Teaching Certification
  • Food Handler Certification
  • Driver's License
  • CPR Certification
  • First Aid Certification

Personal Information

Driving License: Driver's License

Timeline

Lead Kindergarten Teacher/Specialist/Second Teacher

National Heritage Academies
2024.03 - CurrentRead More

Event Planner and Social Media Director

The Cheeks View LLC
2020.01 - CurrentRead More

Center Director

KinderCare Learning Centers
2018.08 - 2019.07Read More

Personal Assistant

The Cheeks View LLC
2018.06 - CurrentRead More

Program Manager

82nd Street Academics
2016.10 - 2018.06Read More

Educational Consultant

Sunshine Daycare
2014.01 - 2016.10Read More

Educational Director/ Educational Consultant

Sunshine Nursery & Daycare Center
2007.07 - 2014.08Read More

Educational Director

Sunshine Nursery & Daycare Center
2007.01 - 2014.08Read More

Brooklyn College

Master of Arts from Early Childhood Education & Psychology
Read More

Independent Contractor

The Cheeks View LLC
2021 - CurrentRead More

Brooklyn College

Bachelor of Arts from Early Childhood Education & Psychology
Read More
Serbrina Cheeks