Sereeta Love
Hampton
Summary
Results-driven Master Sales Executive with expertise in customer service and sales strategy. Proven ability to cultivate lasting client relationships and enhance customer satisfaction.
Overview
11
11
years of professional experience
Work History
Master Sales Executive
Hilton Grand Vacations Club
10.2020 - Current
- Developed and implemented strategies to increase sales for vacation ownership opportunities.
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Conducted market research to identify trends and inform sales tactics.
- Trained and mentored new sales team members on effective selling techniques.
- Led presentations for potential clients, showcasing vacation ownership benefits effectively.
Assistant Manager
Wyndham Vacation Ownership
05.2015 - 07.2020
- Coordinated daily operations to enhance guest satisfaction and streamline service delivery.
- Assisted in training and mentoring new staff to uphold brand standards and operational excellence.
- Implemented process improvements that increased team efficiency and reduced operational bottlenecks.
- Analyzed customer feedback to identify areas for service enhancement and strategic development.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Bachelor of Science - Business Administration
Lincoln University
Jefferson City, MO05.2001
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
Languages
English
Full Professional
Timeline
Master Sales Executive
Hilton Grand Vacations Club
10.2020 - Current
Assistant Manager
Wyndham Vacation Ownership
05.2015 - 07.2020
Bachelor of Science - Business Administration
Lincoln University