Serena Allen
Detroit,MI
Summary
Dedicated and reliable professional with a diverse background across multiple roles, I am eager to find a challenging position that allows me to leverage my skills and experience. I thrive in dynamic environments and am committed to delivering exceptional results.
Overview
6
6
years of professional experience
Work History
Property Manager
Wassie Properties Inc.
01.2020 - Current
- Successfully managed properties, overseeing tenant relations, maintenance, and property improvements.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Mail Extractor
ManpowerGroup
01.2024 - 05.2024
- Processed and organized incoming mail for distribution to appropriate departments.
- Labeled packages with clear, correct information to reduce mailing errors.
- Checked parcels were securely sealed to eliminate losses.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Mailroom Sorter
Pitney Bowes
01.2023 - 11.2023
- Implemented effective sorting strategies, enhancing overall mailroom efficiency
- Operated machines with a focus on accuracy and speed.
- Stacked items according to weights, sizes, types, and picking priorities.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Operated pallet jacks to move large and heavy items for sorting.
Retail Associate
SSA Group
02.2022 - 12.2022
- Managed retail operations at the Detroit Zoo, demonstrating strong organizational and customer service skills
- Conducted efficient inventory management, reducing discrepancies and optimizing stock levels.
Package Handler
United Parcel Service
07.2021 - 01.2022
- Operated conveyor belt with precision, facilitating the smooth flow of packages within the distribution center.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Enumerator
United State Census Bureau
08.2020 - 10.2020
- Successfully conducted household surveys, contributing to the accurate collection of vital census data.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
Retail Associate
Victoria's Secret
10.2019 - 06.2020
- Efficiently handled shipment logistics and backroom stocking, ensuring seamless store operations
- Utilized technology to efficiently manage customer orders and inventory.
Floor Associate
Micheals
09.2019 - 06.2020
- Provided exceptional customer service, resulting in consistently positive feedback
- Managed cashier duties with accuracy and attention to detail.
Fulfillment Associate
Amazon
05.2019 - 08.2019
- Demonstrated efficiency in packaging orders, consistently meeting or exceeding daily targets.
Merchandiser
Plant Essentials
05.2019 - 07.2019
- Orchestrated captivating plant displays, leading to a noticeable increase in customer engagement and sales.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Driver Helper
United Parcel Service
12.2018 - 01.2019
- Collaborated with the delivery team to ensure timely and accurate package deliveries during the peak season.
Education
No Degree - Geographic Information Systems Technology
University of Arizona
05.2023
No Degree - Mathematics And Computer Science
Tennessee State University
05.2019
High School Diploma -
Cornerstone Health & Technology High School
Detroit, MI05.2017
Skills
- Time Management Skills
- Friendly and Outgoing Attitude
- Strong Communication Skills
- Problem Solving Skills
- Creative Problem-Solving Skills
- Customer Service Skills
- Multitasking Skills
- Inventory Management
- Machine Operation
References
References available upon request
Timeline
Mail Extractor
ManpowerGroup
01.2024 - 05.2024
Mailroom Sorter
Pitney Bowes
01.2023 - 11.2023
Retail Associate
SSA Group
02.2022 - 12.2022
Package Handler
United Parcel Service
07.2021 - 01.2022
Enumerator
United State Census Bureau
08.2020 - 10.2020
Property Manager
Wassie Properties Inc.
01.2020 - Current
Retail Associate
Victoria's Secret
10.2019 - 06.2020
Floor Associate
Micheals
09.2019 - 06.2020
Fulfillment Associate
Amazon
05.2019 - 08.2019
Merchandiser
Plant Essentials
05.2019 - 07.2019
Driver Helper
United Parcel Service
12.2018 - 01.2019
No Degree - Geographic Information Systems Technology
University of Arizona
No Degree - Mathematics And Computer Science
Tennessee State University
High School Diploma -
Cornerstone Health & Technology High School
Similar Profiles
Jenna UtleyJenna Utley
Real Estate Consultant at Coastal Properties Group|Forbes Global PropertiesReal Estate Consultant at Coastal Properties Group|Forbes Global Properties
Samantha PowellSamantha Powell
Marketing Coordinator at Coastal Properties Group Forbes Global PropertiesMarketing Coordinator at Coastal Properties Group Forbes Global Properties
MARTA ARAYAMARTA ARAYA
Property Manager at ALLEN PROPERTIES/TRIDENT PROPERTIES,Property Manager at ALLEN PROPERTIES/TRIDENT PROPERTIES,