Serena Berges
Bridgeport,CT
Summary
Responsible and motivated healthcare studies student with strong customer service, communication, and teamwork skills developed through experience in retail and hospitality environments. Known for reliability, organization, and creating positive experiences for customers and guests while handling responsibilities with professionalism and compassion.
Overview
3
3
years of professional experience
Work History
Tanning Consultant
Sun Tan City
Rutherford, NJ
10.2025 - Current
- Facilitated client check-in and service needs, ensuring a welcoming and reliable experience.
- Ensured a safe, clean, and organized environment through effective equipment sanitation, laundry management, and supply oversight.
- Managed opening and closing tasks, supporting daily operations and promoting an organized workspace.
Retail Associate
The Cupcake Carriage
North Arlington, NJ
04.2024 - 08.2025
- Provided attentive customer service by assisting guests, managing orders, and creating a welcoming environment to enhance guest experience.
- Prepared and decorated cupcakes while adhering to health, safety, and sanitation guidelines to ensure product quality.
- Led interactive decorating activities during private events, engaging children and promoting safety, organization, and positive behavior.
Retail Associate
Aerie
East Rutherford, NJ
05.2023 - 07.2023
- Delivered personalized customer service, assisting guests with product selection and fitting room needs to ensure satisfaction.
- Maintained a clean, organized, and welcoming sales floor to enhance the customer experience.
- Maintained clean, organized, welcoming sales floor, contributing to positive shopping experience.
Education
Bachelor of Science - Healthcare Studies
Southern Connecticut State University
New Haven, CT05-2028
High School Diploma -
Lyndhurst High School
Lyndhurst, NJ06-2024
Skills
- Point of Sale Management
- Customer Service
- Client Engagement
- Sales techniques
- Time Management
- Organization
- Multitasking
- Teamwork
- Dependable Service
- Microsoft Office
- Communication
Timeline
Tanning Consultant
Sun Tan City
10.2025 - Current
Retail Associate
The Cupcake Carriage
04.2024 - 08.2025
Retail Associate
Aerie
05.2023 - 07.2023
Bachelor of Science - Healthcare Studies
Southern Connecticut State University
High School Diploma -
Lyndhurst High School