Serena Deleon
San Antonio
Summary
Certified Project Management Professional (PMP). Detail-oriented, with over ten years of experience driving cross-functional initiatives, contractor safety oversight, and compliance in both the energy and healthcare sectors. Proven ability to manage high-impact projects, conduct safety audits, and lead public engagement efforts. Adept at process optimization, conflict resolution, and stakeholder engagement.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
EIT PROJECT LEAD - CPS Energy
Broadleaf Results
San Antonio
06.2023 - 07.2025
- Led 5+ cross-divisional, multiple work-stream projects aligned with corporate goals, ensuring on-time and within-budget delivery.
- Identified and corrected noncompliant enterprise records processes, achieving full regulatory compliance.
- Drove strategic customer enhancements, resulting in over 400K transactions and more than $67M in revenue year-to-date.
- Developed business cases and implemented process improvements to enhance productivity across teams.
- Tracked and reported on key performance indicators through Clarity, Excel-based dashboards, and PowerPoint briefings for executive teams in accordance with project governance standards.
- Created financial budget forecasts and utilized SAP to develop Latest Estimate models, track actuals, and support forecasting and variance analysis, enabling data-driven decision-making and improved financial oversight across multiple high-visibility projects.
TEAM LEAD - ONSITE SERVICES
Stryker Endoscopy
01.2013 - 06.2023
- Oversaw daily performance and safety compliance of surgical contractors in hospital environments.
- Conducted bi-weekly field audits, implemented new procedural protocols that reduced operating costs by $10,000/month.
- Acted as primary liaison between stakeholders and Stryker for new site rollouts and compliance escalations.
- Created and coordinated client and internal onboarding literature, training modules, and safety credentialing for 20+ accounts.
- Organized contractor training programs aligned with the IAHCSMM/HSPA certification and federal guidelines.
LEAD UNIT CLERK
Austin Surgical Hospital
04.2011 - 12.2012
- Managed physicians' orders, patient scheduling, staff operations, and office infrastructure.
- Scheduled and coordinated logistics for hospital routing and procedural changes involving multiple stakeholders.
- Processed and maintained confidential patient data while ensuring compliance with HIPAA.
MICROBIOLOGIST II
Institute for Environmental Science
06.2009 - 05.2010
- Performed analysis and containment planning for E. coli and Salmonella sample testing.
- Collaborated nationwide with fellow researchers and reported findings to FDA.
- Created lab process improvements for quality control and testing accuracy.
Education
Bachelor of Science - Biology
Texas A&M University
Corpus Christi, TX05.2007
Skills
- Team leadership and development
- Risk assessment and mitigation
- IT project management
- Strategy formulation and execution
- Operational change management
- Analytical problem solver
- Regulatory compliance leader
- Top-tier communication skills
- Cross-functional collaboration
- Microsoft Suite proficiency
- Process improvement/optimization
- SAP Competency
- Budget forecasting
- Agile and Waterfall methodologies
Certification
Project Management Professional (PMP) certification, 1/2026
Top 5 CliftonStrengths
Adaptability, Input, Positivity, Empathy, Connectedness
References
References available upon request.
Timeline
EIT PROJECT LEAD - CPS Energy
Broadleaf Results
06.2023 - 07.2025
TEAM LEAD - ONSITE SERVICES
Stryker Endoscopy
01.2013 - 06.2023
LEAD UNIT CLERK
Austin Surgical Hospital
04.2011 - 12.2012
MICROBIOLOGIST II
Institute for Environmental Science
06.2009 - 05.2010
Bachelor of Science - Biology
Texas A&M University