Serena Edgar
Spokane,WA
Summary
Adaptable professional experienced with computer skills, multitasking, accurate documentation, compassionate customer support.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Home Care Provider
Loving Neighbor Home Care
04.2020 - Current
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Actively listened to patient's needs and made sure they were happy.
Dental Receptionist
Creigh House DMD
06.1996 - 12.2013
- Managed patient scheduling and coordinated appointments to optimize office workflow.
- Maintained organized patient files and updated electronic health records efficiently.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
Education
Associate of Science - Dental Assisting
SCC
Spokane, WA06-1995
Skills
- Patient advocacy
- Relationship building
- Compassionate client care
- Clinical documentation and reporting
- Phone and email etiquette
- Excellent multitasking capability
- Punctual and reliable
- Computer proficient
- Patient database maintenance
- Data management
Certification
- HCA - Home Care Aide
- RDA - Registered Dental Assistant
Timeline
Home Care Provider
Loving Neighbor Home Care
04.2020 - Current
Dental Receptionist
Creigh House DMD
06.1996 - 12.2013
Associate of Science - Dental Assisting
SCC