SERENA HARRIS
Long Beach,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
STORE OPERATIONS ASSOCIATE
The Home Decor Superstore
Long Beach, CA
04.2021 - 04.2023
- Managed inventory and ensured accurate product placement for efficient store operations
- Demonstrated strong communication skills by effectively collaborating with team members and assisting customers
- Utilized problem-solving skills to resolve customer issues and ensure satisfaction
- Performed all opening and closing procedures
E-COMMERCE ASSOCIATE
Amazon Fresh
01.2021 - 12.2022
- Provided customer support and resolved issues efficiently to ensure customer satisfaction
- Compiled data and wrote detailed reports for corporate regarding employee performance and daily sales totals
SEASONAL E-COMMERCE LEAD
Ralph's
Cerritos, CA
05.2021 - 09.2021
- Led seasonal e-commerce initiatives, driving sales through strategic planning and execution
- Managed a team of e-commerce associates to ensure accurate order processing and shipment
DATA ENTRY CLERK
Metasource
Anaheim, CA
11.2020 - 02.2021
- Strong attention to detail and ability to troubleshoot data entry discrepancies
- Skilled in maintaining confidentiality and integrity of sensitive information
- Experience with organizing and entering large volumes of data effectively
E-COMMERCE CLERK
Goodwill SOLAC
Long Beach, CA
04.2014 - 04.2017
- Proficient in data entry software with high accuracy and speed
- Digital Marketing: Created engaging content, implemented campaigns, and utilized social media platforms effectively
- Inventory Management: Monitored stock levels, conducted audits, and updated product listings
- Order Processing: Managed online orders, ensured accuracy, and processed payments efficiently
Education
ASSOCIATE DEGREE - Business Administration
University of Massachusetts
Distance Learning Program05-2026
Skills
- Data entry
- Microsoft Office
- Customer service
- Attention to detail
- Multitasking
- Problem-solving
- Floor operations and displays
- Shipment Processing
- POS Systems
Timeline
SEASONAL E-COMMERCE LEAD
Ralph's
05.2021 - 09.2021
STORE OPERATIONS ASSOCIATE
The Home Decor Superstore
04.2021 - 04.2023
E-COMMERCE ASSOCIATE
Amazon Fresh
01.2021 - 12.2022
DATA ENTRY CLERK
Metasource
11.2020 - 02.2021
E-COMMERCE CLERK
Goodwill SOLAC
04.2014 - 04.2017
ASSOCIATE DEGREE - Business Administration
University of Massachusetts