Serena Ibrahim
Kennewick,WA
Summary
Proactive Coffee Stand Manager at two Gravity Coffee locations (Des Moines, WA & Auburn, WA) with extensive experience in inventory control and staff training. Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets company standards. Focused on teamwork and reliable in adapting to changing customer needs.
Overview
3
3
years of professional experience
Work History
Coffee Stand Manager
Gravity Coffee
01.2023 - Current
- Managed inventory control systems, ensuring optimal stock levels and minimizing product loss or waste.
- Implemented staff training programs, enhancing employees'' skills and knowledge of company policies and procedures.
- Analyzed financial data to identify trends and areas of improvement, adjusting business strategies accordingly for better profitability outcomes.
- Set achievable yet challenging sales targets for each store location, motivating employees to strive towards reaching their goals consistently.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Property Manager
Independant Property
06.2022 - 08.2024
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Communicated effectively with owners, residents, and on-site associates.
Competitive Gymnastics Coach
AGA Gymnastics
10.2021 - 06.2022
- Enhanced athlete performance by developing and implementing tailored training programs for individual gymnasts.
- Advised athletes on goal setting methods, helping them focus on achievable objectives while striving for personal growth within the sport.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Education
Bachelor of Arts - Marketing
University of Washington
Seattle, WA06-2026
Skills
- Food Prep
- Positive Attitude
- Time Management
- Multitasking Abilities
- Reliability
- Organizational Skills
- Team Leadership
- Scheduling and Coordinating
- Hiring and Training
Languages
Arabic
Timeline
Coffee Stand Manager
Gravity Coffee
01.2023 - Current
Property Manager
Independant Property
06.2022 - 08.2024
Competitive Gymnastics Coach
AGA Gymnastics
10.2021 - 06.2022
Bachelor of Arts - Marketing
University of Washington
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