Serena Miranda
Seattle
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Cleaner
Sage Cleaning
12.2023 - Current
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Used time management and efficient cleaning methods to meet deadlines.
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
- Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
Director
KinderCare Learning Centers
04.2022 - 12.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Preschool Teacher
Compass Montessori School
06.2013 - 04.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed collective and individualized weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Gave one-on-one Montessori lessons to children while maintaining overall focus on entire group.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Education
Bachelor of Arts - Environmental Studies
University of Washington
Tacoma, WA06-2013
Skills
- Time management
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Quality control
- Multitasking and organization
- Verbal and written communication
- Multitasking
- Organizational skills
Timeline
Cleaner
Sage Cleaning
12.2023 - Current
Director
KinderCare Learning Centers
04.2022 - 12.2024
Preschool Teacher
Compass Montessori School
06.2013 - 04.2022
Bachelor of Arts - Environmental Studies
University of Washington
Similar Profiles
Ana Gabriela RezaAna Gabriela Reza
Manager at Sage Regenerative Kitchen(Sage Vegan Bistro)Manager at Sage Regenerative Kitchen(Sage Vegan Bistro)
LYNN DIXONLYNN DIXON
Service Quality Manager at Sage HomesService Quality Manager at Sage Homes
Jaquelyne VasquezJaquelyne Vasquez
Assistant Front Office Manager at Sage Hospitality/ The Rally HotelAssistant Front Office Manager at Sage Hospitality/ The Rally Hotel
JIN XIONGJIN XIONG
User Experience Designer at TravlMate.aiUser Experience Designer at TravlMate.ai
Hayden Barry Noah HendricksHayden Barry Noah Hendricks
Port Engineer at Patrol Boat Product Line with Surface Forces Logistics Center (SFLC)Port Engineer at Patrol Boat Product Line with Surface Forces Logistics Center (SFLC)