Serena Neville

Performs direct and indirect patient care activities under the supervision of a registered professional nurse

•Assists in providing high quality, cost-effective care by performing delegated tasks

•Proactively interacts with patients families and other customers to ensure a family centered experience

•They are not intended to be constructed as an all-inclusive list of all responsibilities and duties

•Assists in direct patient care by providing basic physical care to promote patient comfort as directed by the Registered Nurse

•Assists all assigned patients with activities of daily living according to need in a timely manner including making all assigned beds

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Maintained a clean and organized workspace, adhering to strict sanitation standards.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.